Program Manager

The Coordinating Center; Baltimore (MD); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible work options

Generous paid time off

Comprehensive health benefits

Job summary

The Coordinating Center is seeking a professional dedicated to community-based care coordination to join our team in Baltimore, Maryland. This role focuses on developing individualized care plans and coordinating services to empower clients with disabilities and complex needs.

You will work collaboratively with clients, conducting assessments in various settings while maintaining flexibility through work-from-home options. The Coordinating Center values well-being, work-life balance, and professional growth, providing comprehensive health benefits and generous paid time off.

Qualifications

• Experience in community-based care coordination.
• Strong organizational skills for documentation and service coordination.
• Ability to conduct assessments in various settings.

Responsibilities

• Develop individualized, person-centered care plans with clients.
• Conduct site visits to assess client needs and monitor progress.
• Coordinate services and ensure compliance with regulations.
• Facilitate client self-advocacy and goal-setting.

Job description

The Coordinating Center employs around 300 highly qualified coworkers, including Registered Nurses, Licensed Social Workers, Support Planners, Service Coordinators, and many more with vast experience in community-based care coordination.

If you’re looking to work for an innovative nonprofit that is dedicated to supporting individuals with disabilities and complex needs, The Coordinating Center may be the perfect place for you! We are committed to ensuring that every team member’s contributions directly advance our mission of empowering clients within the community. We are excited about the potential for you to join our team and look forward to seeing how your vision aligns with our ongoing pursuit of impact and excellence.

Role Responsibilities

• Collaborate with clients and their support team to develop individualized, person‑centered care plans that outline necessary services.
• Conduct site visits to clients’ homes, schools, nursing facilities or other community settings to assess needs and monitor progress.
• Coordinate services including locating new providers, accessing equipment and supplies, and scheduling transportation to medical appointments.
• Maintain accurate documentation, meet program eligibility requirements, and adhere to all regulatory and compliance standards.
• Facilitate client self‑advocacy and goal‑setting, ensuring they receive the resources and support needed to remain healthy and safe.
• Participate in committees, team‑building activities, training sessions, and volunteer events to strengthen team culture and community engagement.
• Manage work‑life integration by working from home with flexible scheduling options while balancing documentation and client care responsibilities.

Benefits & Culture

We reward your enthusiasm, passion, and teamwork through a commitment to well‑being, CARE (Culture, Access, Respect, Equity), work‑life balance, career development, and opportunities to give back.

We support mental well‑being through flexible work options, generous paid time off (including holidays and a winter break), and volunteer events such as TCC InAction.

Physical Well‑Being

We offer comprehensive, equitable health benefits—including medical, dental, vision, and supplemental coverage—to ensure coworkers have access to quality care across Maryland.

Work From Home Flexible

Most roles can work from home after orientation, with occasional in‑office meetings and trainings. We’re proud to be an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging.

We invest in career development to help you build new skills, explore opportunities, and achieve your professional goals.