Supports Planner

Total Care Services, Inc.; Baltimore (MD); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical insurance (Kaiser)

Dental insurance (Mutual of Omaha)

Vision insurance (Mutual of Omaha)

Paid time off

401k plan

FSA

Short-term disability

Life insurance

AD&D

Voluntary benefits

Job summary

Total Care Services, Inc. is seeking a Supports Planner to empower clients with disabilities to live independently at home and in their community across Maryland. You will identify, access, and coordinate services, support waiver eligibility, and maintain client safety and wellbeing.

The role emphasizes advocacy, planning, and collaboration with providers, families, and community resources. A relevant degree or equivalent experience is required, and you’ll work in a mobile, community-based

Qualifications

• Minimum of 1 year experience in case management with people with complex medical and/or behavioral health needs.
• Must be a licensed driver with reliable transportation, valid insurance, and a good driving record.
• Bachelor’s degree/Master’s degree in human services field incl. psychology, social work, sociology, nursing, counseling, or related field or equivalent work experience pertaining to case management for people with complex medical and/or behavioral health needs, older adults and/or adults, children, and youth with disabilities.
• Must be a U.S. citizen or alien who is lawfully authorized to work in the U.S.
• Must be able to pass a criminal background check.
• Must be flexible, able to work from home and/or community, and respond to crisis situations, including on nights and weekends.
• Effective written and oral communication skills.
• Excellent organization and time management skills
• Proficient in using Microsoft Office; ability to learn new technologies.

Responsibilities

• Get to know client
• Be an advocate
• Provide information about services and supports in client community
• Help client understand their options
• Help client develop a plan of service
• Help client realize their goals
• Help client find providers
• Make arrangements for delivery of services and supports
• Monitor client services to make sure they are getting the support they need
• Help resolve any issues that may occur

Skills

Communication skills

Organization

Time management

MS Office

Crisis response

Education

Bachelor’s or Master’s degree in human services or related field

Tools

MS Office

Job description

High quality healthcare programs, services, and PEOPLE LIKE YOU!

22 Years of Services – Helping Others Meet Life’s Challenges.

Compensation Package:

Yearly Salary:$60,000 with a $5,000 BONUS opportunity!

Exceptional Benefits(Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from).

At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in thePublic Service Loan Forgiveness (PSLF) Program,joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.

Must be a licensed driver with reliable transportation, valid insurance, and a safe driving record.

Built on Trust, Integrity, Respect, and Service to persons with disabilities.

Total Care Services, Inc. provides Supports Planning services across the state of Maryland. We help our clients access Medicaid and non-Medicaid home and community-based services (HCBS). These services are administered by the Maryland Department of Health, Office of Long-Term Services and Supports. Our aim is to promote a safe and independent life in their home and in their community.

Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

What You Do:

At TCS, we strive to empower people of different abilities to live and thrive in their own homes and community. Supports Planner helps identify, access, and coordinate services and support to maintain our client’s health, safety, and independence. Supports Planner also helps with waiver eligibility determination and maintenance. Supports Planner will:

• Get to know client
• Be an advocate
• Provide information about services and supports in client community
• Help client understand their options
• Help client develop a plan of service
• Help client realize their goals
• Help client find providers
• Make arrangements for delivery of services and supports
• Monitor client services to make sure they are getting the support they need
• Help resolve any issues that may occur

Qualifications:

• Minimum of 1 year experience in case management working with people with complex medical and/or behavioral health needs, older adults and/or adults, children, and youth with disabilities;
• Must be a licensed driver with reliable transportation, valid insurance, and a good driving record;
• Bachelor’s degree/Master’s degree in human services field incl. psychology, social work, sociology, nursing, counseling, or related field or equivalent work experience pertaining to case management for people with complex medical and/or behavioral health needs, older adults and/or adults, children, and youth with disabilities;
• Must be a U.S. citizen or alien who is lawfully authorized to work in the U.S.
• Must be able to pass a criminal background check;
• Must be flexible, able to work from home and/or community, and respond to crisis situations, including on nights and weekends;
• Effective written and oral communication skills;
• Excellent organization and time management skills
• Proficient in using Microsoft Office; ability to learn new technologies.

TCS’ Supports Planners are mobile and community-based. They live where our clients live. And have knowledge of resources and supports in the designated area.

Total Care Services, Inc. does not permit dual employment. Dual employment is defined as outside employment with another entity in which responsibilities require fulfillment during the same hours as the employee’s responsibilities to Total Care Services, Inc. If I become employed at Total Care Services, Inc., I understand and acknowledge that I may not start or maintain outside employment now or in the future, with another entity in which responsibilities require fulfillment during the same hours that I am fulfilling my Total Care Services, Inc. responsibilities.