Case Manager 1

Total Care Services, Inc.; Baltimore (MD); Hybrid; USD 65,000 - 79,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Total Care Services, Inc. offers an expanding Adult Medical Day Care (AMDC) program in Maryland. We are seeking a dedicated Case Manager to deliver person-centered services and drive quality outcomes.

You will coordinate care for adults enrolled in the AMDC Services Waiver, ensure CMS/MDH compliance, and collaborate with families, providers, and community partners to improve lives.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Nursing, or related field.
• Case management or care coordination experience (waiver or Medicaid preferred).
• Strong communication, organization, and documentation skills.

Responsibilities

• Provide comprehensive, person-centered case management to adults in the AMDC program.
• Complete assessments, develop and maintain Plans of Service (POS), and conduct monitoring.
• Coordinate medical, behavioral health, and community-based services.
• Ensure documentation and services meet CMS, MDH, OLTSS and COMAR requirements.
• Collaborate with participants, families, providers, and internal teams.

Skills

Case management

Communication

Documentation

Education

Bachelor’s degree in Social Work

Human Services

Nursing

Job description

$60,000 Base and potential to earn up to $5,000 (paid out quarterly based on performance)

Adult Medical Day Care (AMDC) Program – Maryland

Total Care Services, Inc. (TCS)

Be Part of Something Powerful. Be Part of Something New.

Total Care Services, Inc. (TCS) is excited to announce the expansion of our services in Maryland with the launch of our Adult Medical Day Care (AMDC) Program. The third TCS program serving the Maryland Region. This milestone reflects our continued commitment to providing high‑quality, person‑centered care to adults with complex medical and support needs across the state.

The Case Manager plays a critical frontline role within the Adult Medical Day Care Program, delivering comprehensive, person‑centered case management services to adults enrolled in the Adult Medical Day Care Services Waiver. This role focuses on coordination of care, advocacy, compliance, and meaningful engagement with participants, families, providers, and community partners.

This is more than a job, it’s an opportunity to be part of a growing program, influence best practices, and directly improve quality of life for Maryland residents.

What You’ll Do

• Provide comprehensive, person‑centered case management to adults enrolled in the AMDC Program
• Complete assessments, develop and maintain Plans of Service (POS), and conduct ongoing monitoring
• Coordinate medical, behavioral health, and community‑based services
• Ensure documentation and services meet CMS, Maryland Department of Health (MDH), OLTSS, and COMAR requirements
• Collaborate with participants, families, providers, and internal program teams

What We’re Looking For

• Bachelor’s degree in Social Work, Human Services, Nursing, or a related field
• Case management or care coordination experience (waiver or Medicaid experience preferred)
• Strong communication, organization, and documentation skills
• Knowledge of Maryland community resources and long‑term services and supports is a plus

Why Join TCS?

• Be part of a new and growing Adult Medical Day Care program
• Make a meaningful impact on the lives of adults with complex medical needs
• Supportive leadership, collaborative teams, and growth opportunities
• Hybrid work environment (office, community, and participant settings as applicable)

Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.