Supports Coordinator - Erie County

Service Coordination Unlimited, Inc.; Erie (Erie County); Remote; USD 42,000 - 54,000; Full time

Job summary

Service Coordination Unlimited, Inc. is seeking a dedicated Supports Coordinator to assist participants in achieving person-centered goals from a home-based setting with travel across Erie County.

The role requires coordinating services, documenting visits, and ensuring timely compliance with plans and assessments. Ideal candidates have a Bachelor’s degree with 12 credits, 3+ years in case management (preferably PA ODP), strong communication, and a valid driver’s license for regional travel.

Qualifications

• Bachelor’s degree with minimum 12 eligible credits REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• Three (3) years of experience in case management preferred, especially within PA Office of Developmental Programs.

Responsibilities

• Assess, identify, secure, and monitor services and supports for program participants based on their unique needs.
• Respond to participant needs through various communication methods and remain attentive to their requirements.
• Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in a detailed and person-centered manner in all required systems.
• Provide necessary training and support to participants and consumer employees in managing direct care services.
• Maintain and utilize internal databases to track participant information and encounters.
• Help participants obtain habilitation, vocational, and other services.
• Demonstrate company values consistently in all interactions and duties.

Skills

Communication

Customer focus

Integrity

Dependability

Problem-solving

Interpersonal skills

Teamwork

Productivity

Quality

Self-development

Education

Bachelor's degree with 12 credits

Practicum experience

Job description

This position requires travel in Erie county and surrounding areas.

This is a work from home position with required travel in Erie county and surrounding areas.

Sign On Bonus available

Pittsburgh Post Gazette 2026 Top Workplaces Winner!

View our Pittsburgh Post Gazette Top Workplaces Page here: https://topworkplaces.com/company/service-coordination-unl_1/

Join Our Team as a Supports Coordinator!

Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and supports and ensuring positive outcomes? If so, we have the perfect opportunity for you!

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Supports Coordinator to join our team and help us make a positive impact in our community.

View our careers page here: https://www.sc-unlimited.org/careers

Key Responsibilities:

• Supports Coordination: Assess, identify, secure, and monitor services and supports for program participants based on their unique needs.
• Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements.
• Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
• Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems.
• Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services.
• Database Management: Maintain and utilize internal databases to track participant information and encounters.
• Assistance: Help participants obtain habilitation, vocational, and other services.
• Company Values: Demonstrate company values consistently in all interactions and duties.

Qualifications:

• Education: Bachelor’s degree with minimum 12 eligible credits REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.
• Experience: At least three (3) years of experience in case management, especially within the PA Office of Developmental Programs PREFERRED.
• Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
• Technical Skills: Proficient in using computer systems and technology relevant to the role.
• Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
• License: Valid driver’s license and dependable means of transportation. Must be able to travel throughout Erie and surrounding counties.

Why Join Us?

• Impactful Work: Make a real difference in the lives of individuals in your community.
• Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth.
• Professional Development: Opportunities for continuous learning and career advancement.
• Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being.