Supports Coordinator - Dynamic Case Management (Hybrid)

Piper Companies; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 46,000; Full time

Benefits offered by this job

Hybrid work flexibility

Medical, dental, vision benefits

Retirement plans

Job summary

Piper Companies in the Philadelphia area is seeking a Supports Coordinator in Spring City, PA to help individuals with intellectual disabilities and autism access needed services, resources, and support. The role involves collaborative planning and community engagement.

You will manage a caseload of about 40–50 clients, coordinate service plans, travel for visits, monitor service delivery, document thoroughly, and ensure compliance.

Qualifications

• Bachelor’s degree in a related field is required.
• Strong passion for supporting individuals with intellectual disabilities.
• Excellent organizational, time management, and documentation skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Valid driver’s license and ability to travel within a 30-40 minute radius.

Responsibilities

• Develop and maintain individualized service plans by collaborating with individuals, families, providers, and interdisciplinary teams to identify goals and support needs.
• Manage a caseload of approximately 40-50 individuals and travel throughout the assigned territory to conduct in-person meetings and service monitoring activities.
• Coordinate, monitor, and evaluate authorized services to ensure individuals receive appropriate care, resources, and community-based support.
• Conduct routine monitoring visits and assessments to evaluate health, safety, well-being, service utilization, and quality of life outcomes.
• Communicate proactively with providers, families, and support teams to address concerns, resolve issues, and ensure timely follow-up on identified needs.
• Maintain detailed documentation, case notes, referrals, service records, and billing requirements while following compliance standards.

Skills

Organizational skills

Time management

Written communication

Documentation skills

Microsoft Office proficiency

Education

Bachelor’s degree

Tools

Microsoft Office

Calendaring tools

Electronic documentation systems

Job description

Piper Companies in the Philadelphia area is seeking a Supports Coordinator in Spring City, PA to help individuals with intellectual disabilities and autism access needed services, resources, and support. The role involves collaborative planning and community engagement.

You will manage a caseload of about 40–50 clients, coordinate service plans, travel for visits, monitor service delivery, document thoroughly, and ensure compliance.