Supports Coordinator: Impactful Case Management (Hybrid)

Piper Companies; Spring City (Chester County); Hybrid; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Hybrid work flexibility

Job summary

Piper Companies is seeking a Supports Coordinator to join a mission-driven organization serving individuals with intellectual disabilities and autism in Spring City, PA. You will develop individualized service plans, manage a caseload of 40-50, and coordinate services with families, providers and interdisciplinary teams.

The role offers hybrid work flexibility, a salary range of $42,000–$46,000, and a comprehensive benefits package including medical, dental, vision, and retirement plans.

Qualifications

• Bachelor’s degree in Psychology, Social Work, Criminal Justice, Human Services, or a related field.
• Strong organizational and communication skills with attention to documentation.
• Willingness to travel within a 30-40 minute radius of the assigned office location.

Responsibilities

• Develop and maintain individualized service plans by collaborating with individuals, families, providers, and interdisciplinary teams to identify goals and support needs.
• Manage a caseload of approximately 40-50 individuals and travel throughout the assigned territory to conduct in-person meetings and service monitoring activities.
• Coordinate, monitor, and evaluate authorized services to ensure individuals receive appropriate care, resources, and community-based support.
• Conduct routine monitoring visits and assessments to evaluate health, safety, well-being, service utilization, and quality of life outcomes.
• Communicate proactively with providers, families, and support teams to address concerns, resolve issues, and ensure timely follow-up on identified needs.
• Maintain detailed documentation, case notes, referrals, service records, and billing requirements while following compliance standards.

Skills

Organizational skills

Time management

Written communication

Documentation skills

Education

Bachelor's degree

Tools

Microsoft Office

Calendaring tools

Electronic documentation systems

Job description

Piper Companies is seeking a Supports Coordinator to join a mission-driven organization serving individuals with intellectual disabilities and autism in Spring City, PA. You will develop individualized service plans, manage a caseload of 40-50, and coordinate services with families, providers and interdisciplinary teams.

The role offers hybrid work flexibility, a salary range of $42,000–$46,000, and a comprehensive benefits package including medical, dental, vision, and retirement plans.