Supportive/End of Life (EOL) Care Navigator

Sentara Health; Virginia Beach (VA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Adoption & Fertility Reimbursement

PTO & Sick Leave

Parental Leave

Backup Care

Disability Plans

Life Insurance

401k Employer Match

Tuition Assistance

Student Debt Paydown

Pet Insurance

Legal Resources

Job summary

Sentara Virginia Beach General Hospital invites applications for a Supportive/End of Life (EOL) Care Navigator. This full-time role focuses on guiding patients through ACP discussions, hospice or palliative options, and coordination across care settings to support families.

The position is on-site at 1060 First Colonial Road, Virginia Beach, with hours 8:00 AM–4:30 PM, Monday–Friday. Prior healthcare experience and comfort with end-of-life conversations are required; comprehensive benefits are

Qualifications

• 1 year of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, skilled nursing facility, or community-based program services.
• Previous experience in end of life conversations, goals of care, hospice work preferred

Responsibilities

• Meet with identified patients to establish their personal values and how they affect their medical treatment plan.
• Search electronic medical record (Epic) for any advanced care plan (ACP) documents and review them with patient/family
• Facilitate completing ACP documents as needed
• Provide End of Life/Hospice education
• With patient/family consent, collaborate with case management/freedom of choice if required, to facilitate timely referrals to appropriate care
• Ability to adapt to diverse care environments
• Ensures Accountability
• Time management
• Instills Trust
• Manages Conflict
• Resourcefulness
• Self-Development
• Situational Adaptability

Job description

City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara Virginia Beach General Hospital is hiring a Supportive/End of Life (EOL) Care Navigator! Status: Full-Time, permanent position (40 hours) Standard working hours: 8:00 AM – 4:30 PM EST, Monday–Friday Location: This is an onsite position at Sentara Virginia Beach General Hospital, 1060 First Colonial Road, Virginia Beach, VA 23454.

Job Description Summary Care Navigator serves as a vital resource for patients experiencing End of Life (EOL) issues in an in-patient hospital, Assistant Living Facility/Skilled Nursing Facility, emergency department or ambulatory practice. This role is dedicated to guiding patients through the often-complex health care system, ensuring they receive the appropriate support for Advanced Care planning (ACP) and exploration of post-acute hospice or palliative treatment that is available.

Job Description

• Prepare pre-rounding notes on patients when appropriate
• Attend huddles, rounds, and clinics as required to be available for patient consultation.
• Review patient electronic medical records for ACP/ living will and hospice/palliative eligibility.
• Assist patient/families with location and review of existing documents and upload to chart.
• Assist/facilitate completion or creation of advance care planning and support decision making.
• Assure medical Power of Attorney (mPOA) demographics correctly documented in electron medical record.
• Make recommendations to patient/families, providers for next steps
• Collaborate with case management, hospice care transition coordinators, providers, facility staff, as appropriate to facilitate discharge to home or post-acute site

Key Responsibilities

• Meet with identified patients to establish their personal values and how they affect their medical treatment plan.
• Search electronic medical record (Epic) for any advanced care plan (ACP) documents and review them with patient/family
• Facilitate completing ACP documents as needed
• Provide End of Life/Hospice education
• With patient/family consent, collaborate with case management/freedom of choice if required, to facilitate timely referrals to appropriate care
• Ability to adapt to diverse care environments
• Ensures Accountability
• Time management
• Instills Trust
• Manages Conflict
• Resourcefulness
• Self-Development
• Situational Adaptability

Experience:

1 year of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, skilled nursing facility, or community-based program services.

REQUIRED:

Previous experience in end of life conversations, goals of care, hospice work preferred

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region’s only Level III Trauma Center. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Benefits:

Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara provides market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $24.91 - $40.07 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!