Supportive Employment Program Manager

K&I HEALTHCARE SERVICES LLC; Baltimore (MD); Hybrid; USD 72,000 - 80,000; Full time

Job summary

A leading healthcare services provider is seeking a Supportive Employment Program Manager to oversee operations and ensure compliance with regulatory standards. This hybrid role involves supervising staff, coordinating client referrals, and improving employment outcomes for individuals with behavioral health needs. The ideal candidate will have significant experience in vocational rehabilitation and strong leadership skills, contributing to a mission-driven team focused on mental well-being.

Benefits

Flexible work from home options

Qualifications

• Minimum of 5 years of experience in supported employment or behavioral health.
• Prior leadership or supervisory experience required.

Responsibilities

• Oversee day-to-day program operations and staff supervision.
• Monitor employment outcomes and maintain records for Medicaid billing compliance.
• Develop and maintain employer partnerships to facilitate job opportunities.

Skills

Organizational Skills

Communication Skills

Leadership

Education

Bachelor’s degree in Rehabilitation Counseling

Master’s degree

Job description

Job Title Supportive Employment Program Manager

Reports to: Director of Clinical Services

Classification: Exempt

Status: Full time- W2,

Work Location: Hybrid (On-Site & Community-Based)

Overview:

At K&I Healthcare Services, our primary goal is to empower individuals, families, and communities to take charge of their mental well-being. K&I Healthcare Services has three Maryland facilities located in Waldorf, Baltimore, and Landover. K&I Healthcare Services supports the recovery of individuals with mental illness and substance abuse. Our Supportive Employment Program (SEP) reflects this mission by helping individuals with behavioral health needs gain and retain meaningful employment. The Supportive Employment Program Manager plays a vital leadership role in ensuring these services are person-centered, outcomes-based, and in full compliance with all regulatory standards.

Position Purpose:

The Supportive Employment Program Manager oversees day-to-day program operations, staff supervision, compliance with regulatory standards (COMAR, CARF, Medicaid), and integration of vocational goals with mental health treatment plans. This role bridges clinical oversight with vocational support to improve employment outcomes for individuals with psychiatric rehabilitation needs.

Duties and Responsibilities:

Under the supervision of the Director of Clinical Services, the Supportive Employment Program Manager is responsible for the following:

Supervise and support SEP staff, ensuring services are delivered in accordance with individualized rehabilitation plans (IRPs)

Coordinate client referrals, intakes, and assessments for SEP participation

Monitor employment outcomes and maintain records for Medicaid billing compliance

Oversee vocational goal-setting, placement, job coaching, and retention support

Ensure integration of SEP plans with treatment teams in OMHC and PRP

Ensure accurate and timely documentation in accordance with COMAR and CARF

Train and support staff in evidence-based models such as IPS (Individual Placement and Support)

Develop and maintain employer partnerships to facilitate job opportunities

Participate in internal audits, QAPI reviews, and program improvement efforts

Ensure HIPAA compliance and safe delivery of employment services

Participate in leadership meetings and strategic planning

Required Education and Licensing:

Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services (required)

Master’s degree (preferred)

Maryland licensure as an LMSW, LGPC, LCSW-C, or LCPC (preferred; required if role includes clinical rehab planning or documentation)

CPRP certification

HIPAA training required within 30 days of hire

Qualifications:

Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health

Prior leadership or supervisory experience required

Knowledge of COMAR 10.21.29 (PRP), 10.21.20 (OMHC), and 10.22.13 (Supported Employment)

Familiarity with CARF standards, Medicaid billing documentation, and behavioral health compliance

Experience with IPS or similar evidence-based employment models strongly preferred

Excellent organizational, communication, and reporting skills

Ability to balance client engagement, staff supervision, and regulatory responsibilities

CPR/First Aid Certification preferred (or willing to obtain within 6 months of hire)

Working Conditions and Environment

Maintain a clean, safe, and drug-free working environment

Hybrid work environment with community-based client visits and in-office leadership responsibilities

Must pass criminal background check, drug screening, and TB testing

Maintain a professional appearance and demeanor

Must ensure safe, HIPAA-compliant working practices

Compensation: $72,000- $80,000 annually, commensurate with experience

Weekly Schedule:

Employment Type: Full time 40 hours/ week, W-2 Employee

Weekly Schedule: Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break) Full-time, 40 hours/week

Participation in staff and leadership meetings as assigned

Physical Requirements

The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.

Equal Opportunity Employer

K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.

Flexible work from home options available.