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Supportive Employment Program Manager

K&I Healthcare Services, LLC

Baltimore (MD)

Hybrid

USD 72,000 - 80,000

Full time

4 days ago
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Job summary

An established industry player is seeking a Supportive Employment Program Manager to lead initiatives that empower individuals with behavioral health needs. This pivotal role involves overseeing program operations, ensuring compliance with regulatory standards, and fostering partnerships to enhance employment outcomes. The ideal candidate will have a strong background in supported employment and behavioral health, alongside excellent leadership and communication skills. This position offers a hybrid work environment, combining in-office leadership with community-based client engagement. If you're passionate about making a difference in the lives of others, this opportunity is perfect for you.

Qualifications

  • 5+ years of experience in supported employment or vocational rehab.
  • Knowledge of COMAR and CARF standards required.

Responsibilities

  • Oversee day-to-day operations and staff supervision.
  • Ensure compliance with regulatory standards and documentation.
  • Develop and maintain employer partnerships for job opportunities.

Skills

Supported Employment
Vocational Rehabilitation
Behavioral Health Knowledge
Leadership Skills
Communication Skills
Organizational Skills

Education

Bachelor’s degree in Rehabilitation Counseling
Master’s degree
Maryland licensure (LMSW, LGPC, LCSW-C, LCPC)
CPRP certification

Job description

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Job Title Supportive Employment Program Manager

Reports to: Director of Clinical Services

Classification: Exempt

Status: Full time- W2,

Work Location: Hybrid (On-Site & Community-Based)

Overview:

At K&I Healthcare Services, our primary goal is to empower individuals, families, and communities to take charge of their mental well-being. K&I Healthcare Services has three Maryland facilities located in Waldorf, Baltimore, and Landover. K&I Healthcare Services supports the recovery of individuals with mental illness and substance abuse. Our Supportive Employment Program (SEP) reflects this mission by helping individuals with behavioral health needs gain and retain meaningful employment. The Supportive Employment Program Manager plays a vital leadership role in ensuring these services are person-centered, outcomes-based, and in full compliance with all regulatory standards.

Position Purpose:

The Supportive Employment Program Manager oversees day-to-day program operations, staff supervision, compliance with regulatory standards (COMAR, CARF, Medicaid), and integration of vocational goals with mental health treatment plans. This role bridges clinical oversight with vocational support to improve employment outcomes for individuals with psychiatric rehabilitation needs.

Duties and Responsibilities:

Under the supervision of the Director of Clinical Services, the Supportive Employment Program Manager is responsible for the following:

  • Supervise and support SEP staff, ensuring services are delivered in accordance with individualized rehabilitation plans (IRPs)
  • Coordinate client referrals, intakes, and assessments for SEP participation
  • Monitor employment outcomes and maintain records for Medicaid billing compliance
  • Oversee vocational goal-setting, placement, job coaching, and retention support
  • Ensure integration of SEP plans with treatment teams in OMHC and PRP
  • Ensure accurate and timely documentation in accordance with COMAR and CARF
  • Train and support staff in evidence-based models such as IPS (Individual Placement and Support)
  • Develop and maintain employer partnerships to facilitate job opportunities
  • Participate in internal audits, QAPI reviews, and program improvement efforts
  • Ensure HIPAA compliance and safe delivery of employment services
  • Participate in leadership meetings and strategic planning


Required Education and Licensing:

  • Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services (required)
  • Master’s degree (preferred)
  • Maryland licensure as an LMSW, LGPC, LCSW-C, or LCPC (preferred; required if role includes clinical rehab planning or documentation)
  • CPRP certification
  • HIPAA training required within 30 days of hire


Qualifications:

  • Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health
  • Prior leadership or supervisory experience required
  • Knowledge of COMAR 10.21.29 (PRP), 10.21.20 (OMHC), and 10.22.13 (Supported Employment)
  • Familiarity with CARF standards, Medicaid billing documentation, and behavioral health compliance
  • Experience with IPS or similar evidence-based employment models strongly preferred
  • Excellent organizational, communication, and reporting skills
  • Ability to balance client engagement, staff supervision, and regulatory responsibilities
  • CPR/First Aid Certification preferred (or willing to obtain within 6 months of hire)


Working Conditions and Environment

  • Maintain a clean, safe, and drug-free working environment
  • Hybrid work environment with community-based client visits and in-office leadership responsibilities
  • Must pass criminal background check, drug screening, and TB testing
  • Maintain a professional appearance and demeanor
  • Must ensure safe, HIPAA-compliant working practices


Compensation: $72,000- $80,000 annually, commensurate with experience

Weekly Schedule:

  • Employment Type: Full time 40 hours/ week, W-2 Employee
  • Weekly Schedule: Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break) Full-time, 40 hours/week
  • Participation in staff and leadership meetings as assigned


Physical Requirements

The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.

Equal Opportunity Employer

K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.

Flexible work from home options available.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Project Management and Information Technology
  • Industries
    Mental Health Care

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