Supported Living Services (SLS) Program Manager

Lifehouse Inc.; San Rafael (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Lifehouse Inc. is seeking a Manager for the Supported Living Services (SLS) department in San Rafael, CA. You will lead program design, coordinate IPP implementations, and ensure high-quality supports focused on dignity, independence, and quality of life for individuals with I/DD.

You will hire and mentor staff, manage schedules and budgets, participate in cross-team meetings, and advocate for clients. The role requires senior-level experience with I/DD and strong leadership and communication

Qualifications

• 5+ years of experience working with individuals with I/DD.
• 3+ years of experience managing others.
• Creative problem solving and decision-making skills.
• Proficient with standard office software and smartphone tech.
• Strong written and verbal communication.
• Ability to lift over 50 pounds.

Responsibilities

• Oversee the design and implementation of SLS.
• Coordinate IPP implementations emphasizing dignity and independence.
• Maintain communication with individuals served, Lifehouse staff, supervisors, and family.
• Hire, train and motivate qualified staff.
• Manage scheduling of supports and collaborate on referrals and intakes.
• Assist with annual budgets and budget oversight.
• Attend external meetings and Lifehouse trainings.
• Advocate for individuals served and support self-advocacy.
• Ensure health and safety and follow through on health-related matters.
• Provide training, supervision, and feedback to staff.

Skills

People management

Leadership

Communication

Problem solving

Office software

Lifting ability

Job description

Why work for us? Simple – We love what we do!

Ready to make a difference in the lives of people with intellectual and developmental disabilities (I/DD)?

At Lifehouse we focus on helping each person we support have the opportunity to lead a full life in their community. Our Managers and Assistant Managers help to build the systems and processes needed to guide our Direct Support Professionals as they assist with day to day tasks, joining clubs, going out to eat, hiking, enjoying movies, going on vacations and more. We are currently searching for a Manager in our Supported Living Services (SLS) Department. This is a challenging and extremely rewarding opportunity for a Manager well-versed in I/DD and in leading strong, client first teams.

What you will do:

• Oversee the design and implementation of SLS
• Coordinate the implementation of the Individual Program Plan (IPP) of individuals served with an emphasis on dignity and independence, skill acquisition, the cultivation of meaningful relationships, and maximizing quality of life
• Maintain communication and collaborate with the individuals served, Lifehouse staff, supervisors, Autism Specialists, Regional Center, family members, and all relevant members of the interdisciplinary team to provide optimal services for individuals served
• Hire, train and motivate qualified staff
• Maintain cell phone coverage and handle emergencies
• Schedules of supports and collaborate with QA / Intake Specialist on referrals, assessments, intakes, and maintenance of all appropriate documentation
• Assist with annual budgets and budget oversight
• Attend outside service meetings and site visits as well as Lifehouse meetings and trainings as appropriate
• Provide advocacy for individuals served as well as support individuals served in developing self-advocacy skills
• Oversee effective supports to promote health and safety for individuals served and related follow-through on health-related matters.
• Provide and develop training, supervision, guidance, and feedback to Assistant Managers and Supported Living Staff

Why you should apply

• You will make a difference and have fun while you work.
• You will be part of a great team working towards integration and changing the perception of people with I/DD in the community.
• Competitive pay, up to $85,000.00 if annualized.
• Outstanding benefits, including medial, employer-funded HRA, dental, vision, Life, LTD, EAP, FSA, retirement with employer match, pet insurance, vacation, sick, and holiday pay.

What you will bring

• Experienced – at least 5+ years of experience with people with I/DD preferred, ideally in a residential setting.
• 3+ years of experience managing others preferred, including strong management skills with the ability to work collaboratively in a diverse organization while maintaining a positive work environment and leading change through teamwork.
• Uses creative problem solving and decision-making skills to guide appropriate solutions.
• Good general office skills – familiar with technology (computers/smartphones) and aptitude to learn new programs.
• Strong written and verbal communication.
• Able to lift more than 50 pounds.

Pay: Up To $85,000.00 per year
Work Location: San Rafael, CA

License/Certification:

• Driver's License plus 2 years driving experience (Required)
• Vehicle with valid registration and valid insurance (Required)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program

Lifehouse is an equal opportunity employer committed to a diverse and inclusive workforce.