Supported Living Services Lead

Mencap; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

24 days annual leave

Pension

Ongoing training and development

Job summary

Mencap is seeking a permanent Assistant Service Manager to join two person-centered services in Clacton on Sea and Great Tey, supporting people with a learning disability. You will assist the Service Manager with management tasks, promote accountable team culture, and ensure induction, training, and compliance across the services.

You will lead on performance reviews, contribute to care planning, risk assessment, and outcome-based support, and help maintain health and safety, safeguarding, and

Qualifications

• Leadership and people management skills.
• Strong communication abilities.
• Ability to work across multiple sites and coordinate with professionals.

Responsibilities

• Support the Service Manager in two supported living services.
• Lead on performance reviews and staff development.
• Oversee risk assessments, outcomes-based support, and What Matters Most app usage.
• Maintain health, safety, and environmental records; monitor safeguarding and quality assurance.
• Assist with rota, payroll data, and finance checks; coordinate care with social workers and local authorities.

Job description

Mencap is seeking a permanent Assistant Service Manager to join two person-centered services in Clacton on Sea and Great Tey, supporting people with a learning disability. You will assist the Service Manager with management tasks, promote accountable team culture, and ensure induction, training, and compliance across the services.

You will lead on performance reviews, contribute to care planning, risk assessment, and outcome-based support, and help maintain health and safety, safeguarding, and