Supported Housing Case Manager

Unity-House-of-Tro; City of Troy (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

13 paid days off in your first year

56 hours of NYS Sick Leave

Major medical leave

Medical/dental/vision/life insurance

403b contributions after one year

Gym, tuition and cell phone discounts

50% reduction in childcare tuition atA

Job summary

Unity House of Troy is seeking a compassionate professional for the Front Door in Troy, NY. This full-time hourly role provides supportive services to individuals living with HIV/AIDS, focusing on housing stability, well-being, and coordinated care through counseling and outreach.

The position emphasizes trauma-informed practice, confidentiality, and collaboration with staff and partners to promote inclusive, dignified service delivery and health outcomes.

Qualifications

• Experience and/or education relevant to human services, housing, or case management preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to work effectively with individuals living with complex health and social needs.

Responsibilities

• Provide supportive counseling to program participants in a respectful, trauma-informed manner for participants living with HIV/AIDS.
• Promote housing stability as a key factor in improving health outcomes and quality of life.
• Provide crisis intervention and coordinate emergency services as needed.
• Maintain regular and ongoing contact with program participants to support engagement and service continuity.
• Complete documentation and prepare final reports related to assigned caseloads in a timely and accurate manner.
• Collaborate with internal staff and external providers to ensure coordinated care and support.
• Promote and uphold a culture of inclusion, dignity, and belonging in all interactions with participants and partners.

Skills

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Trauma-informed care

Education

Human services background

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hourly The Front Door, Troy, NY, US

Salary Range: $19.30 To $20.36 Hourly

U nity House of Troy’s Supported Housing Program is seeking a community-minded, compassionate professional to provide supportive services to individuals living with HIV/AIDS. This role focuses on promoting housing stability, enhancing overall well-being, and supporting improved health outcomes through consistent engagement, counseling, and coordinated care.

Sign on bonus may apply for those eligible

Key Responsibilities

• Provide supportive counseling to program participants in a respectful, trauma-informed manner for participants living with HIV/AIDS.
• Promote housing stability as a key factor in improving health outcomes and quality of life.
• Provide crisis intervention and coordinate emergency services as needed.
• Maintain regular and ongoing contact with program participants to support engagement and service continuity.
• Complete documentation and prepare final reports related to assigned caseloads in a timely and accurate manner.
• Collaborate with internal staff and external providers to ensure coordinated care and support.
• Promote and uphold a culture of inclusion, dignity, and belonging in all interactions with participants and partners.

Requirements

• Experience and/or education relevant to human services, housing, or case management preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to work effectively with individuals living with complex health and social needs.
• Commitment to confidentiality, professionalism, and person-centered service delivery.

Benefits

• 13 paid days off in your first year for full time employment (increases every year)
• 56 hours of NYS Sick Leave
• Major medical leave
• Medical/dental/vision/life insurance
• 403b contributions after one year (you may contribute as soon as you are hired!)
• In addition, gym, tuition and cell phone discounts and a 50% reduction in childcare tuition at A Child's Place.

Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics , national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.