Support Worker - Community - Hilton

Claro Employee Services Pty; Village of Hilton (NY); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Paid induction and training

Paid travel between client shifts

Employee referral bonus $300

Flexible scheduling

Job summary

Claro Disability Services in New York, Village of Hilton, seeks compassionate support workers for people with complex needs. You will provide person-centered care, assist with mobility and daily tasks, and coordinate with families and medical teams to ensure smooth care delivery.

Shifts are part-time, with a 13-hour weekly schedule including Tue/Wed/Thu 12:00–15:00 and Fri 17:00–21:00, offering meaningful, community-focused work with paid induction and travel between client shifts.

Qualifications

• Person-centered care approach and warm, patient demeanor.
• Strong communication skills and ability to read cues.
• Reliable, professional with good note-taking and teamwork.
• Flexible and adaptable to changing shifts and client needs.

Responsibilities

• Chat with client and family to understand goals and routines.
• Assist with mobility, transfers, daily tasks, and devices per plan.
• Monitor medical plans and liaise with care team for changes.
• Provide social time and community access aligned with interests.
• Support autonomy and advocate for client decisions.

Skills

Person-centered

Communication

Teamwork

Reliability

Adaptability

Cultural humility

Job description

• 13 hours per week
• Domestic assistance and Community Access

About Claro Disability Services:

At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

What makes this role exciting

• You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
• Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
• You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.
• Shifts flexible with your day, and you’ll build genuine relationships, not just checklists

What you’ll do

• Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines.
• Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan
• Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
• Social time and participation: Bring meaning, fun, and community access aligned with interests.
• Autonomy and advocacy: Support decision‑making, respect consent, boost independence where possible.
• Cultural humility: Respect backgrounds, beliefs, and ways of being

Who we’re looking fo r

• A person-centered, warm, patient, and genuinely caring soul.
• Interest or experience in complex care, disability, and health nuances.
• Great communicator: listens well, reads cues, and adapts to different styles.
• Reliable and professional, with good notetaking and teamwork.
• Flexible and adaptable; comfortable with changing needs and shifts.
• Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
• Optional but nice: Manual handling, epilepsy management, or disability-support training.

Hours

• Tuesday 1200 - 1500
• Wednesday 1200 - 1500
• Thursday 1200 - 1500
• Friday 1700 - 2100 (Community access)

What you’ll get (the good stuff)

• Paid induction and training when you start
• Paid travel between client shifts (minimum distance applies)
• Real‑impact, person‑centered work that’s meaningful day‑to‑day.
• Employee referral bonus to the value of $300
• Tailored onboarding for each client and ongoing support from a clinical team.
• Flexible scheduling to fit your life while serving clients well.
• A kind, collaborative team that values your voice and growth.
• Competitive pay and clear paths to deepen your skills and roles.
• A workplace that lives our values every day, in every interaction.
• Employee of the month

We are a values‑led organisation, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.