Support Worker - Community - Petersham

Claro Employee Services Pty; Petersham (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid induction and training

Paid travel between client shifts

Employee referral bonus $300

Tailored onboarding and clinical team支

Job summary

Claro Disability Services seeks compassionate care professionals to support clients with complex needs in Massachusetts. You will engage with clients and families to understand goals, provide meaningful activities, and aid independence with respect for autonomy and consent.

Join a values-led team that prioritizes dignity, collaboration with medical professionals, and flexible scheduling to meet client needs and family expectations.

Qualifications

• Person-centered, warm, patient, and genuinely caring
• Great communicator: listens well, reads cues, adapts to styles
• Reliable and professional with good note-taking and teamwork
• Flexible and adaptable; comfortable with changing needs and shifts

Responsibilities

• Chat with the client and family/advocates to understand goals and routines
• Provide social time and community access aligned with interests
• Support decision-making, respect consent, and promote independence
• Respect backgrounds, beliefs, and cultural values

Skills

Person-centered care

Communication

Teamwork

Flexibility

Job description

About Claro Disability Services:

At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

What makes this role exciting

• You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
• Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
• You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.
• Shifts flexible with your day, and you’ll build genuine relationships, not just checklists

What you’ll do

• Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines.
• Social time and participation: Bring meaning, fun, and community access aligned with interests.
• Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
• Cultural humility: Respect backgrounds, beliefs, and ways of being

Who we’re looking for

• A person-centered, warm, patient, and genuinely caring soul.
• Great communicator: listens well, reads cues, and adapts to different styles.
• Reliable and professional, with good notetaking and teamwork.
• Flexible and adaptable; comfortable with changing needs and shifts.
• Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.

What you’ll get (the good stuff)

• Paid induction and training when you start
• Paid travel between client shifts (minimum distance applies)
• Real-impact, person-centered work that’s meaningful day-to-day.
• Employee referral bonus to the value of $300
• Tailored onboarding for each client and ongoing support from a clinical team.
• A kind, collaborative team that values your voice and growth.
• Competitive pay and clear paths to deepen your skills and roles.
• A workplace that lives our values every day, in every interaction.
• Employee of the month

We are a values-led organisation, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.

“We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.”