Support Worker

THE BRITISH RED CROSS SOCIETY; United States; Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible working

36 days leave

Pension

Learning & Development

Discounts

Wellbeing support

Cycle2Work

Job summary

The British Red Cross Society is seeking a Service Support Worker to provide personal, emotional and practical support to adults in their homes or communities. You will help with daily living tasks, liaise with health and social care professionals, and promote safety and wellbeing through welfare checks.

No formal care experience is required; we value kindness, reliability and good communication. The role offers flexible working arrangements including remote and hybrid options, with

Qualifications

• Excellent communication skills and a caring approach.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.
• Flexibility to work evenings and weekends; willing to register with the SSSC.

Responsibilities

• Provide personal, emotional, and practical support to adults in their homes or community.
• Support service users with daily living tasks like bathing, dressing, meal prep, and medication.
• Liaise with health and social care professionals to ensure high-quality care.
• Promote safety and wellbeing through risk assessments and welfare checks.

Skills

Communication skills

Care experience

Care resources knowledge

Flexible hours

Job description

We’re looking for someone kind, upbeat, and great with people to join our Health and Care team as a Service Support Worker. If you’re patient, caring, and love helping others, you could make a real difference every day. No formal care experience? That’s okay. If you can make someone feel safe, supported, and valued, you’re exactly who we’re looking for.

As a Service Support Worker, you’ll be a lifeline for people who may be struggling due to age, illness, or vulnerability. You’ll help them live more independently and feel more connected. This isn’t just a job - it’s a chance to build meaningful relationships, grow your skills, and give back to your community. With plenty of opportunities to progress, it’s a role that can grow with you.

What day in the life of a Service Support Worker involve?

• Providing personal, emotional, and practical support to adults in their own homes or community.
• Supporting service users with daily living tasks like bathing, dressing, meal prep, and medication.
  
• Liaising with health and social care professionals to ensure consistent, high-quality care.
  
• Promoting safety and wellbeing through risk assessments and welfare checks.

• Excellent communication skills and a caring, respectful approach.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.
  
• Flexibility to work evenings and weekends, and a willingness to register with the SSSC.

Interested? The closing date for applications is 23.59 on Sunday 27th September 2026.
In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme .

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.