Support Technician II - CSS (North Liberty)

The University of Iowa; Iowa City (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

The University of Iowa is seeking a full-time Support Technician II (Supply Chain Tech II) for the Central Sterilizing Services on the North Liberty Campus. This role supports the instrument and supply workflow, maintains inventory accuracy, and assists nurses and staff with timely instrument availability and tray optimization.

Working 2nd shift (3:00 PM–11:30 PM), Monday–Friday, you will lead supply orders, track inventory, and participate in tray assembly and instrument equivalencies, ensuring

Qualifications

• Two years of work related experience in supply management, warehousing, or distribution.
• Ability to read and interpret inventory data and reports.
• Experience with inventory control and adapting to changing priorities.

Responsibilities

• Oversees daily supply chain operations at the campus location.
• Manages bi-weekly disposable supply orders and ensures stock availability.
• Collaborates with nurses and CSS Operations to resolve instrument and supply issues.

Skills

Supply management

Inventory control

Problem solving

Team collaboration

Tools

Barcode readers

Electronic inventory system

Job description

Central Sterilizing Services is seeking a full-time Support Technician II (Supply Chain Tech II) on 2nd shift. This position will be scheduled Monday-Friday. 3:00 PM to 11:30 PM. This position will be located within the North Liberty Campus.

The CSS Support Technician II oversees all support duties within this campus location. This role includes managing bi-weekly disposable supply orders and ensuring all necessary items are stocked and available.

In addition, this position requires collaboration with the team to identify and replace missing instruments in trays. The technician also serves as a key point of contact for CSS Operations and Nurse Liaisons, helping to troubleshoot and resolve instrument and supply-related issues. They are also responsible for creating instrument equivalencies, building new instruments and products into the tracking system, and completing tray optimization requests to improve efficiency and accuracy in instrument management.

To further support department operations, the technician is actively involved in updating backup locations, removing unnecessary instruments, and creating space for instruments that do not currently have assigned locations. Additionally, they act as a resource on the assembly floor, providing support and guidance to staff to ensure proper tray assembly and adherence to quality standards. This role is essential in maintaining workflow efficiency, ensuring accurate instrument tracking, and supporting the overall operations of the location.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Provides leadership and functional supervision to assigned staff.Assigns work to staff members to meet daily operational needs.Assists with the development and delivery of training to new staff.Maintains effective communication with customers, team and management team.Demonstrates effective problem-solving skills; ability to prioritize needs and manage resources.

Oversees the daily medical-surgical supply chain operations of supply technicians.

Assists with the development and delivery of training to new staff. Maintains effective communication with customers, team and management team. Demonstrates effective problem-solving skills; ability to prioritize needs and manage resources.

Performs routine inspection of item expiration dates to maintain the integrity of inventory quality and safety. Works with the automated supply inventory mechanisms (electronic supply storage units, bar code readers).

Provides assistance to nurses and other healthcare professionals in order to anticipate and address urgent needs. Performs activities that result in customer satisfaction, efficient medical-surgical supply management and positive financial performance.

Manages medical-surgical inventory in order to maintain established par levels. Oversees and facilitates inventory ordering, monitoring and audit.

Solves problems when there are supply shortages/outages and based on a review of data, recommend operational and policy revisions to address potential or actual supply chain disruptions.

Applies knowledge of the hospital-based electronic supply chain management system to resolve supply chain challenges. Serves as a functional resource for the electronic supply chain management systems to staff and customers. Responsible for the accuracy of inventory by overseeing and assuring the proper accounting for all inventory transactions in the electronic inventory management system

Responsible to oversee and assure that supplies are available to health care providers when they are needed in order to support optimal patient care.

Responsible for medical-surgical supply chain functions that support accurate supply documentation. Oversees and assures accurate cross-reference of items in electronic supply chain management tools.

Utilizes reporting systems to analyze and resolve discrepancies. Use reports to provide usage history data to management team and clinicians.

Oversees and assures the accuracy of all safety stock and to organize supply areas to maximize efficiency.

Ability to move25 lbs, push/pull, and perform repetitive motions

Two years of work related experience in supply management receiving, warehousing, and distribution setting; or

Any combination of such experience and/or post high school education that totals two years.

Possession of a valid driver's license and ability to meet fleet safety standards.

SPECIAL QUALIFICATION:

Experience within a sterile processing environment.

Job openings are posted for a minimum of 10calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.Please contact [e-mail] with any questions.

Additional Information

• Classification Title: Supply Chain Technician II
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

Contact Information

• Contact Name: Ingrid Gustafson
• Contact Email: [e-mail]

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, [phone] or [e-mail] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .

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