Support Technician

Socket.dev; Nashville (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Career advancement opportunities

Medical, dental, and vision coverage

401k retirement savings plan after 60+

Job summary

Vector Security is hiring an entry-level Support Technician in Nashville, TN, with on-the-road assignments. You will assist experienced technicians with installations and servicing for residential and commercial customers, and you will learn quickly through training.

Applicants should have a high school diploma, a valid driver's license, and the ability to communicate professionally. This role offers growth opportunities and a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required; no industry experience needed.
• Receives skills and training from management, peers, and training curriculum.
• Must be able to effectively communicate with various individuals in a professional manner.

Responsibilities

• Assist experienced technicians with installations and servicing of residential/commercial customers.
• Learn and retain information for future use; apply basic logic to resolve issues.
• Use hand tools and basic power tools; keep job sites clean and organized.
• Communicate effectively with peers, managers, and customers.

Skills

Communication

Customer service

Learn quickly

Handshake with tools

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as an Support Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location: Nashville, TN / On the road

The Support Technician is an entry-level position. The candidate will assist more senior technicians with installations and/or servicing of residential and/or commercial customers as required. Responsibilities also include a willingness and ability to learn, organizational skills and effective communications.

Responsibilities:

• Assist Experienced Technicians With Installations and/or Servicing:
  • Demonstrate the ability to learn and retain information for future use.
  • Employ basic logic skills and ability to walk through a simple issue to resolution.
  • Utilize hand tools and basic power tools.
  • Keep job site clean & organized so work can be performed in the safest manner possible, and tools and equipment can be found quickly.
  • Interact with and communicate with peers, manager, and customers effectively.

Qualifications:

• Education/Experience:

• • High School Diploma or equivalent. No industry experience - Required.
  • Receives skills and training from management, peers, and training curriculum.

• Certification/License:
  • State licensing is - Required.
  • Must possess a valid driver’s license.
• Communication:
  • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical:
  • Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.

Our Total Rewards packing includes (but is not limited to)

• Career advancement opportunities
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

Vector Securityis a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. OurVector Security Networks (VSN)division provides national security solutions for multi-site organizations, whileManaged Network Services (MNS)delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.