Support Technician

XPEL Canada; Michigan; Hybrid; USD 19,000 - 28,000; Full time

Job summary

XPEL Canada is seeking a Support Technician I to prepare vehicles for protective film installation by thoroughly cleaning and decontaminating surfaces, ensuring an ultra-smooth base for application.

You will work closely with application specialists, maintain a clean, safe shop, and help with setup, material management, and vehicle transport between locations. No prior experience is required; extensive training is provided and a valid driver's license is required.

Qualifications

• High School Diploma or GED; 18+ years old; 2 years driving experience.
• Comprehensive training provided.
• Must have a valid driver’s license with a clean driving record.
• Insurability requirements under the company policy.

Responsibilities

• Clean and decontaminate vehicles in preparation for XPEL product installation.
• Clean and wash to remove dirt, debris and contaminants before application.
• Maintain a clean, organized work area and manage tools/waste.
• Assist application specialists with setup and workflow.
• Port vehicles to and from locations.
• Assist staff with weeding PPF and tint.
• Keep installers supplied with towels and install supplies.
• Other duties as assigned.

Skills

Attention to detail

Willingness to learn

Team collaboration

Driving experience

Education

High School Diploma or GED

Job description

Job Summary

The Support Technician I is responsible for preparing vehicles for the application of XPEL protection products by performing thorough cleaning and decontamination. This role ensures that vehicles are ready for installation and contributes to the maintenance of a safe, organized shop environment. The Support Technician I works closely with application specialists to support efficient, high-quality installations and uphold the standards of XPEL.

Core Duties

• Conduct comprehensive washing and cleaning of vehicles to eliminate dirt, debris, and other contaminants in preparation for XPEL product application.
• Utilize clay bars and related methods for decontaminating vehicle surfaces, ensuring an ultra-smooth finish suitable for protective film installation.
• Maintain cleanliness and organization within the work area, including proper management of tools and disposal of waste materials.
• Assist application specialists with setup procedures and operational tasks to facilitate efficient workflow and quality outcomes.
• Removal of automotive films (PPF, tint, vinyl)
• Port vehicles to and from locations.
• Assist staff with weeding PPF and tint.
• Keep installers supplied with clean towels, full install bottles and a clean installation bay.
• Other Duties as assigned.

Basic Qualifications

• High School Diploma or GED 18+ years old with 2 years of driving experience.
• No prior experience is necessary; comprehensive training is provided.
• Strong attention to detail and a willingness to learn in a collaborative team environment.
• Physical ability to stand for extended periods, lift up to 50 lbs, and perform repetitive tasks as needed.
• Must have a current and valid driver’s license with a clean driving record.
• Must meet insurability requirements under the company’s motor vehicle insurance policy.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since the day XPEL was founded, we’ve strived to provide the best possible products, services, and support for customers and installers alike. With a comprehensive array of offerings for automotive, watercraft, home, and office applications, there’s sure to be a solution to fit your needs.