Support Technician

XPEL Canada; Detroit (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

XPEL is seeking a Support Technician I to prepare vehicles for the application of XPEL protection products by thorough cleaning and decontamination, ensuring readiness for installation and a safe, organized shop.

You will work with application specialists to support efficient, high-quality installations, perform basic vehicle prep tasks, and maintain equipment and clean work areas; comprehensive training is provided.

Qualifications

• High School Diploma or GED.
• 18+ years old with 2 years of driving experience.
• No prior experience is necessary; comprehensive training is provided.
• Strong attention to detail and a willingness to learn in a collaborative team environment.
• Physical ability to stand for extended periods, lift up to 50 lbs, and perform repetitive tasks as needed.
• Must have a current and valid driver's license with a clean driving record.
• Must meet insurability requirements under the company's motor vehicle insurance policy.

Responsibilities

• Prepare vehicles for XPEL product installation by cleaning and decontaminating surfaces.
• Use clay bars and related methods to ensure an ultra-smooth finish for film application.
• Maintain a clean, organized work area and manage tools and waste.
• Assist application specialists with setup and workflow for efficient installations.
• Transport vehicles to and from locations.
• Provide installers with clean towels, full install bottles, and an orderly installation bay.
• Perform other duties as assigned.

Skills

Attention to detail

Willingness to learn

Team player

Education

High School Diploma or GED

Job description

Job Summary

The Support Technician I is responsible for preparing vehicles for the application of XPEL protection products by performing thorough cleaning and decontamination. This role ensures that vehicles are ready for installation and contributes to the maintenance of a safe, organized shop environment. The Support Technician I works closely with application specialists to support efficient, high-quality installations and uphold the standards of XPEL.

Core Duties

• Conduct comprehensive washing and cleaning of vehicles to eliminate dirt, debris, and other contaminants in preparation for XPEL product application.
• Utilize clay bars and related methods for decontaminating vehicle surfaces, ensuring an ultra-smooth finish suitable for protective film installation.
• Maintain cleanliness and organization within the work area, including proper management of tools and disposal of waste materials.
• Assist application specialists with setup procedures and operational tasks to facilitate efficient workflow and quality outcomes.
• Removal of automotive film s (PPF, tint, vinyl)
• Port vehicles to and from location s.
• Assist staff with weeding PPF and tint.
• Keep installers supplied with clean towels, full install bottles and a clean installation bay.
• O ther Dut ies as assigne d .

Basic Qualifications

• High School Diploma or GED
• 18+ years old with 2 years of driving experience.
• No prior experience is necessary ; comprehensive training is provided.
• Strong attention to detail and a willingness to learn in a collaborative team environment.
• Physical ability to stand for extended periods, lift up to 50 lbs , and perform repetitive tasks as needed.
• Must have a current and valid driver's license with a clean driving record.
• Must meet insurability requirements under the company's motor vehicle insurance policy.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.