Support Technician

UST; Hillsboro (OR); On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Plan with employer-m

Paid vacation

Paid sick leave

Paid holidays

Bereavement leave

Jury duty leave

Employee health benefits

Job summary

UST is seeking an entry-level Support Technician – Assistant II Lab Support to assist with the physical setup and maintenance of data center and lab environments. The role focuses on racking, cabling, organizing hardware, and moving materials throughout the facility.

Responsibilities include moving and labeling equipment, organizing components, and helping with receiving and inventory. No IT experience is required; on-the-job learning is expected.

Qualifications

• High school diploma or GED required; no college degree necessary.
• Ability to lift up to 50 lbs and perform physical tasks such as pushing carts, bending, and standing for extended periods.
• Comfortable working in a data center or lab environment with attention to physical safety practices. Dependable, punctual, and able to follow instructions accurately.
• Strong attention to detail when labeling, sorting, and organizing equipment.
• Ability to work well as part of a team in a fast-paced environment.
• No prior IT or data center experience required; willingness to learn on the job is essential.
• Basic familiarity with hand tools and hardware is a plus but not required.

Responsibilities

• Rack and stack servers, switches, and other hardware in data center and lab environments following standard procedures.
• Run, dress, label, and bundle network and power cables in a clean, organized manner.
• Transport equipment using carts, dollies, and other material-handling tools; safely lift and move hardware throughout the facility.
• Sort, stage, and organize hardware components, spare parts, and accessories in storage areas.
• Decommission and de-rack equipment, properly dispose of or return hardware as directed.
• Maintain a clean and safe work environment; follow all physical safety guidelines when handling equipment.
• Assist with receiving, unpacking, and inventorying incoming equipment shipments.
• Support the infrastructure team with general tasks and projects as assigned.

Skills

Lifting up to 50 lbs

Team player

Attention to detail

Willingness to learn

Hand tools familiarity

Education

High school diploma or GED

Tools

Hand tools familiarity

Job description

Support Technician – Assistant II Lab Support

UST is searching for an Infrastructure Support technician to assist with the physical setup and maintenance of our data center and lab environments. This is an entry-level, hands‑on role focused on the physical tasks that keep our infrastructure running – including racking and stacking equipment, cabling, organizing hardware, and moving materials throughout the facility.

Responsibilities

• Rack and stack servers, switches, and other hardware in data center and lab environments following standard procedures.
• Run, dress, label, and bundle network and power cables in a clean, organized manner.
• Transport equipment using carts, dollies, and other material‑handling tools; safely lift and move hardware throughout the facility.
• Sort, stage, and organize hardware components, spare parts, and accessories in storage areas.
• Decommission and de‑rack equipment, properly dispose of or return hardware as directed.
• Maintain a clean and safe work environment; follow all physical safety guidelines when handling equipment.
• Assist with receiving, unpacking, and inventorying incoming equipment shipments.
• Support the infrastructure team with general tasks and projects as assigned.

Qualifications

• High school diploma or GED required; no college degree necessary.
• Ability to lift up to 50 lbs and perform physical tasks such as pushing carts, bending, and standing for extended periods.
• Comfortable working in a data center or lab environment with attention to physical safety practices. Dependable, punctual, and able to follow instructions accurately.
• Strong attention to detail when labeling, sorting, and organizing equipment.
• Ability to work well as part of a team in a fast‑paced environment.
• No prior IT or data center experience required; willingness to learn on the job is essential.
• Basic familiarity with hand tools and hardware is a plus but not required.

Compensation Range

$38,000–$57,000

Role Location

Oregon

Benefits

Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short‑and long‑term disability benefits. Regular employees may purchase additional voluntary short‑term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. UST will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

Skills

Data Center Operations, Facilities Management, Inventory Management, Health and Safety Compliance