Server Lab Technician / Engineer

UST; Mountain View (CA); On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

10 days paid vacation

6 days paid sick leave

401(k) with employer matching

Medical, dental, and vision insurance

Job summary

UST is seeking a Server Lab Technician / Engineer to join their platform bring-up and debug team in Mountain View, California. This role involves hands-on hardware assembly and the configuration of firmware and OS across various platforms.

Ideal candidates will have a Bachelor's degree in Electrical or Computer Engineering, 5+ years of experience in a Data Center Server environment, and strong debugging skills. Full-time employees enjoy benefits including 401(k) matching and comprehensive insurance coverage.

Qualifications

• 5+ years of experience in Data Center Server lab technician/validation & debug.
• Experience with debugging tools, triage techniques, and system validation practices.
• Ability to work independently in high-pressure environments.

Responsibilities

• Assemble, configure, and test server hardware platforms for bring-up.
• Install and configure operating systems and drivers.
• Perform BIOS, CPLD, FW, VR, and BMC installation/flashing.
• Receive and investigate hardware/software issues reported by teams.
• Develop and implement debug tools and procedures.

Skills

Computer architecture understanding

Linux installation and configuration

Windows installation and configuration

Vmware installation and configuration

Firmware/BIOS debugging

Analytical problem-solving

Education

Bachelor’s degree in Electrical Engineering or Computer Engineering

Tools

Debugging tools

Job description

Server Lab Technician / Engineer

Assistant II - Lab Support. UST is searching for a Server Lab Technician / Engineer to join our platform bring‑up and debug team in Santa Clara. The role involves hands‑on hardware assembly, system bring‑up, firmware and OS configuration, and deep debug across hardware and software platforms.

Responsibilities

• Assemble, configure, and test server hardware platforms for bring‑up.
• Install and configure operating systems (Linux, Windows, VMware) and drivers.
• Perform BIOS, CPLD, FW, VR, and BMC installation/flashing, including chipset driver updates.
• Connect systems to network environments using DHCP/Static IP configurations.
• Receive and investigate hardware/software issues reported by engineering teams.
• Develop and implement debug tools and procedures to accelerate issue resolution.
• Perform root cause analysis of hardware/software failures and document findings.

Qualifications

• Strong understanding of computer architecture, operating systems, and firmware.
• Hands‑on experience with Linux, Windows, and VMware OS installation and driver configuration.
• Proficiency in firmware/BIOS/BMC flashing and debug workflows.
• Experience with debugging tools, triage techniques, and system validation practices.
• Excellent analytical, problem‑solving, and root cause analysis skills.
• Ability to work independently in high‑pressure environments while collaborating effectively with cross‑functional teams.
• 18/7 support model; may require different shifts and weekends (40hrs/week).
• Remote or hybrid work not supported.
• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
• 5+ years of experience in Data Center Server lab technician/validation & debug.
• Familiarity with hardware assembling, racking & stacking.

Compensation

Location: California

Salary range: $38,000 - $57,000 per year

Benefits

Full‑time employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave per year, 10 paid holidays, and paid bereavement and jury duty leave. Eligible for 401(k) with employer matching. Medical, dental, vision insurance for employees and dependents. Additional voluntary benefits such as short‑term disability, HSA, FSA. Full‑time temporary employees also share benefits. Part‑time employees receive 6 days of paid sick leave per year. All US employees receive benefits per state laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. UST reserves the right to periodically redefine roles and responsibilities based on the requirements of the organization and/or your performance.