Lab & Network Support Engineer

UST; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) Matching

Medical Insurance

Dental & Vision

Job summary

UST is seeking a Lab & Network Support Engineer to install, configure, and maintain WDS for OS imaging in Hillsboro, Oregon. You will build OS images, manage unattended installs, and ensure reliable PXE boot and network provisioning.

You will administer Windows Server and Linux systems, write PowerShell and Bash scripts, perform RCA, and troubleshoot deployment, performance, and network issues in collaboration with clients. This role is on-site, full-time.

Qualifications

• Bachelor's degree in electrical/computer engineering.
• At least 4 years of experience as Lab & Network support Engineer.
• Experience with Windows Deployment Services and OS imaging.
• Proficient in PowerShell and Bash scripting; strong network troubleshooting skills.

Responsibilities

• Create and maintain OS images (.WIM) and manage unattended installations (Unattend.xml) with driver injection.
• Configure and troubleshoot PXE boot, BIOS/UEFI settings, and multicast/unicast deployment methods.
• Manage LAN/WAN connectivity, VLANs, switch configuration, and core network services (DHCP, DNS, TFTP).
• Perform network troubleshooting and diagnostics using Wireshark, Ping, Tracert, and Netstat; manage firewall/port rules.
• Administer Windows Server and Linux (Ubuntu/RHEL) systems, including services, file systems, users, and permissions.
• Write and maintain PowerShell/Bash scripts for lab operations.
• Perform root cause analysis (RCA) and resolve deployment, performance, and network issues.

Skills

Windows Deployment Services

WIM imaging

PXE boot

LAN/WAN networking

PowerShell scripting

Bash scripting

Windows Server administration

Linux administration

Communication skills

Education

Bachelor's degree in electrical/ computer engineering

Tools

Wireshark

Job description

Role description

Lab & Network Support Engineer

Associate I - Lab Support

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is searching for a Lab & Network Support Engineer who will install, configure, and maintain Windows Deployment Services (WDS) for OS imaging and provisioning.

The opportunity:

• Create and maintain OS images (.WIM) and manage unattended installations (Unattend.xml) with driver injection.
• Configure and troubleshoot PXE boot, BIOS/UEFI settings, and multicast/unicast deployment methods.
• Manage LAN/WAN connectivity, VLANs, switch configuration, and core network services (DHCP, DNS, TFTP).
• Perform network troubleshooting and diagnostics using tools such as Wireshark, Ping, Tracert, and Netstat; manage firewall/port rules.
• Administer Windows Server and Linux (Ubuntu/RHEL) systems, including services, file systems, users, and permissions.
• Write and maintain PowerShell/Bash scripts for lab operations.
• Perform root cause analysis (RCA) and resolve deployment, performance, and network issues.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Windows Deployment Services (WDS), WIM imaging, PXE boot, Unattend.xml
• BIOS/UEFI configuration, driver injection, multicast/unicast deployment
• LAN/WAN, DHCP/DNS/TFTP, VLANs, switch configuration, TCP/IP
• Network troubleshooting (Wireshark, Ping, Tracert, Netstat), firewalls
• Windows Server and Linux administration
• PowerShell and Bash scripting
• Root cause analysis, log analysis, performance/network diagnostics
• Desired Skills:
• Good communication skills.
• Able to work independently with clients.
• Able to identify and resolve issues
• Qualification:
• Bachelor's degree in electrical/ computer engineering.
• At least 4 yrs. of experience as Lab & Network support Engineer.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Hillsboro, Oregon

Compensation Range: $40,000-$60,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

Skills

Windows Deployment Services, Windows Server, PowerShell, Shell Scripting, Ubuntu, Device Drivers

Benefits

Compensation range: $ 40,000.00 to 60,000.00 per year