Support Team Member

Thunderdome Restaurant Group; Mason (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance eligibility within 3

401K eligibility after 1 year

Job summary

Thunderdome Restaurant Group seeks a Support Team Member for Pepp & Dolores in Mason, Ohio. This role supports hosts, bar backs, food runners, and server assistants to ensure a smooth guest experience. It requires mobility, teamwork, and the ability to lift up to 50 pounds.

We offer benefits for full-time team members, including medical, vision, dental, and life insurance eligibility within 90 days, plus 401K eligibility after one year. join a growing family of concepts.

Qualifications

• Experience in hospitality or food service preferred.
• Strong guest service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and assist with reservations and seating.
• Support bar and dining team with prep, service, and cleanup.
• Handle guest requests and resolve issues professionally.

Skills

Hospitality experience

Guest service

Team player

Job description

Support Team Member# Support Team MemberHot JobPepp & Dolores Deerfield - Mason, OH 45040-6517## Description**WHO WE ARE**Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:* Make a Memory* Add Value* Be Transparent* Persevere* Throw the Party**OUR OPPORTUNITY**Pepp & Dolores, inspired by the Sunday supper experience and hospitality featuring fresh pastas and curated wines, is looking for experienced hosts and server assistants for our brand new location in Deerfield. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.**HOW YOU WILL CONTRIBUTE*** Knowledgeable about our food and beverage offerings* Maintains a clean and professional appearance* Maintains a safe and clean environment for guests and team* Greets our guests, answers phones and makes reservations* Assists with carry out operations* Supports service team with clearing, cleaning and resetting of tables* Supports bar team with bar prep, stocking the bar and cleaning glassware* Handles guests' requests and complaints professionally and ensures guest satisfaction* Maintains a positive and cooperative team environment**WHAT WE PROVIDE*** Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members* 401K eligibility for full time team members after the completion of 1 year of continuous service* Opportunity to grow, be challenged and pushed professionally