Support Team Member

Thunderdome Restaurant Group; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401K eligibility

Career growth

Job summary

The Eagle Oxmoor in Louisville, KY, part of Thunderdome Restaurant Group, is seeking motivated support team members. You will contribute to the guest experience across roles like bar back, host, food runner, and server assistant, with an emphasis on friendly service and efficient operations.

Responsibilities include greeting guests, answering phones, assisting with carry-out, supporting the service and bar teams, and maintaining a clean, safe environment while following our brand standards and

Qualifications

• Experience in hospitality or guest service preferred.
• Ability to stand, move, and lift up to 50 pounds.
• Strong communication and teamwork skills.

Responsibilities

• Greet guests, answer phones, and assist with reservations as needed.
• Support service team with clearing, cleaning, and resetting tables.
• Assist bar team with bar prep, stocking, and glassware cleaning.
• Handle guests' requests and complaints professionally and ensure guest satisfaction.
• Maintain a positive and cooperative team environment.

Skills

Guest service

Team player

Communication

Job description

# Support Team MemberHot JobThe Eagle Oxmoor - Louisville, KY 40222## Description**WHO WE ARE**Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:* Make a Memory* Add Value* Be Transparent* Persevere* Throw the Party**OUR OPPORTUNITY**The Eagle, our food and beer hall, serving Southern fried chicken and sides, is looking for experienced support team members for our Oxmoor location. Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.**HOW YOU WILL CONTRIBUTE*** Knowledgeable about our food and beverage offerings* Maintains a clean and professional appearance* Maintains a safe and clean environment for guests and team* Greets our guests, answers phones and makes reservations* Assists with carry out operations* Supports service team with clearing, cleaning and resetting of tables* Supports bar team with bar prep, stocking the bar and cleaning glassware* Handles guests' requests and complaints professionally and ensures guest satisfaction* Maintains a positive and cooperative team environment**WHAT WE PROVIDE*** Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members* 401K eligibility for full time team members after the completion of 1 year of continuous service* Opportunity to grow, be challenged and pushed professionally