Service Team Member

CityBird OTR; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, vision, dental & life

Paid time off after 1 year

401K eligibility

Tip pool

Food provided each shift

Growth opportunities

Job summary

Thunderdome Restaurant Group is hiring for a City Bird OTR service team member in Cincinnati. The role focuses on delivering an exceptional guest experience in line with our quality standards, while maintaining a clean, safe, and efficient dining environment.

Team members will move constantly, handle food and beverage tasks on the line, and interact with guests to ensure satisfaction. Benefits include insurance eligibility, paid time off after one year, and opportunities for professional growth.

Qualifications

• Knowledgeable about our food and beverage offerings.
• Maintains a clean and professional appearance.
• Maintains a safe and clean environment for guests and team.

Responsibilities

• Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards.
• This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.

Job description

WHO WE AREAre you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:Make a MemoryAdd ValueBe TransparentPersevereThrow the PartyOUR OPPORTUNITYService team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.HOW YOU WILL CONTRIBUTEKnowledgeable about our food and beverage offeringsMaintains a clean and professional appearanceMaintains a safe and clean environment for guests and teamHandles guests' requests and complaints professionally and ensures guest satisfactionMaintains a positive and cooperative team environmentFrequently works on the line with food and beverage preparation while interacting with guestsWHAT WE PROVIDEMedical, vision, dental and life insurance eligibility within 90 days of employment for full time team membersPaid time off eligibility after completing 1 year of service for full time team membersParticipation in a shared tip poolFood provided every shift401K eligibility for full time team members after the completion of 1 year of continuous serviceOpportunity to grow, be challenged and pushed professionally