Support Staff Float (55696)

HEALTH SOLUTIONS; Pueblo (CO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid holidays

Generous PTO

Subsidized YMCA membership

Tuition reimbursement

FSA

Job summary

HEALTH SOLUTIONS is hiring full-time Support Staff Float to work at our Pueblo, CO offices. You will perform front desk duties, greet clients, handle calls, schedule appointments and maintain patient records in a fast-paced behavioral health setting.

Generous benefits are offered, including paid holidays, PTO, and health coverage options. Travel to multiple locations within the Pueblo area may be necessary."

Qualifications

• High school diploma or GED (required).
• One year receptionist experience with basic computer and keyboarding skills.
• Excellent interpersonal relationship skills and ability to maintain appropriate boundaries.

Responsibilities

• Provides exemplary customer service.
• Covers front desk reception.
• Operates phones/phone system.
• Schedules client appointments.
• Maintains client electronic health records.
• Balances cash drawer.
• Covers at various locations as assigned.

Skills

Receptionist experience

Interpersonal skills

Customer service

Education

High school diploma or GED

Job description

Job Details

Job Location: Montebello - Pueblo, CO 81001Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.22 - $17.22 HourlyTravel Percentage: Road WarriorJob Shift: DayJob Category: Admin - Clerical

Health Solutionsis a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re hiring full-timeSupport Staff Floatto work at our various Health Solutions Offices.

What You’ll Be Doing

As a member of theSupport Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high-quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Specifically, theSupport Staffmember

• Provides exemplary customer service;
• Works hours that cover agency hours (hours may vary by location and programmatic needs);
• Covers front desk reception;
• Operates phones/phone system;
• Scans and uploads records to the electronic health record;
• Verifies client payer eligibility;
• Schedules client appointments as requested;
• Processes Release of Information requests;
• Balances cash drawer/box;
• Maintains client electronic health records as needed;
• Completes client phone enrollments;
• Completes other departments’ job requests as needed;
• Covers at various locations as assigned;
• Records data electronically and communicates with clients;
• Performs other duties as assigned by supervisor.

Physical Requirements:

• Requires standing, sitting and walking for prolonged periods of time
• Requires occasional driving
• Occasionally lifts and carries items up to 20 pounds
• Requires working under stress in emergency situations
• Occasional exposure to communicable diseases and bodily fluids
• Requires frequent use of a computer, phone and other equipment

What You’ll Like About Us

• Competitive pay. $17.22 an hour(Depends on education and related experience)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement,and FSA
• Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
• EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
• Retirement 403(b) with employer match up to 6%
• Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits
• School age childcare
• Employee recognition and celebrations
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.

QualificationsWhat We’re Looking For—The Must-Haves

• High school diploma or GED equivalent
• One year of receptionist experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado driver’s license and access to reliable transportation during work hours
• Must be able to travel to Trinidad & Walsenburg

What We’d Like to See in You—The Nice-to-Haves

• Medical support experience
• Spanish language skills

Closing Date: 12/31/2026 EOE, M/F