Support Staff - Belay (PT) - The Studio

Touchstone Climbing; San Jose (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical FSA

Paid Time Off

Free Gym Membership

Flexible Work Schedule

Job summary

Touchstone Climbing is seeking a part-time Support Staff - Belay for The Studio in San Jose, CA. The role involves belaying, teaching belay and Intro to Climbing classes, and ensuring a safe gym environment for members and guests.

Ideal candidates are enthusiastic, customer-oriented, and comfortable with supervising youth and adult groups. The position requires availability for two or more shifts per week, including weekends and weekday evenings.

Qualifications

• Responsible and attentive—safe and welcoming environment for all users.
• Enthusiastic, friendly, and approachable with customers.
• Proactive and takes initiative in a gym setting.
• Passion for climbing and working with people.
• Able to commit to at least two shifts per week including weekends and evenings.

Responsibilities

• Teach Intro to Climbing Classes and belay tests.
• Monitor safety in the gym via regular safety walks.
• Help maintain a neat and clean environment for members and guests.
• Supervise and belay youth and adult groups as needed.
• Engage with younger children and belay when required.

Skills

Belay

Customer service

Safety awareness

Shift availability

Job description

In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community.

About the Role

The Studio is looking for a new Support Staff - Belay!

This will be a responsible, attentive, outgoing and enthusiastic individual who is comfortable and familiar with working in a climbing gym facility. Candidates must understand the risks and safety requirements of being in a Touchstone facility and to convey this to any and all Touchstone members and guests. Individuals in this role will be teaching Intro to Climbing Classes, giving belay tests, monitoring safety in the gym through frequent safety walks, helping maintain a neat and clean environment for our members and guests, supervising and belaying youth and adult groups and more! Applicants must feel comfortable with belaying and engaging with younger children. Lastly, individuals must be able to work an assortment of different shifts (see descriptions below).

Qualities of an ideal candidate:

• Responsible and attentive—making sure that the climbing gym remains a safe and welcoming environment for all users
• Enthusiastic, friendly, and accessible—comfortable with talking to customers in different capacities (i.e. teaching someone how to belay, giving corrections when necessary, giving a belay test, helping with retail, during safety walks, etc.)
• Proactive and takes initiative—recognizes ways to stay occupied when working (i.e. helping the front desk, wiping down fitness equipment surfaces, doing a towel/laundry run, etc.)
• Passion for climbing and working with people
• Able to commit to at least two or more shifts per week and available on weekends and weekday evenings

Compensation and Benefits

Starting pay is $18.65/ per hour.Support Staff individual compensation decisions are based on a variety of factors, including but not limited to; facility location and type, membership volume, experience, and job/position tenure.

At Touchstone, we value our employees and offer the following benefits for part time employees:

• Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
• Paid Time Off – Vacation and sick leave provided
• Free Gym Membership – Access to all Touchstone facilities
• Flexible Work Schedule – Supporting work-life balance

We believe in fostering a supportive and rewarding work environment where our employees can thrive.

Location:
The Studio
396 S 1st St,
San Jose, CA 95113