Support Specialist Section

City of Aurora; United States; On-site; USD 41,000 - 51,000; Full time

Job summary

The City of Aurora seeks an organized Section Support Specialist to assist the Public Safety Training Center's daily operations and long-term planning of the police academy. This role provides extensive administrative support, coordinating classes, events, certifications, and logistic needs with attention to detail and professionalism.

Primary duties include budgeting-aligned purchasing, records management, and collaboration with POST.

Qualifications

• High school diploma or GED required; 3 years of general clerical experience including data entry and customer service.
• Preferred: experience in a judicial or law enforcement environment.
• Strong knowledge of business English, spelling and math.

Responsibilities

• Order supplies and ensure alignment with budgetary restrictions, subject to Command Staff approval.
• Sort and distribute mail and packages.
• Prepare internal reports and materials for external presentations or meetings.
• Receive and respond to information requests, internal and external.
• Serve as Credit Card Custodian, with oversight, management and reconciliation of transactions.
• Perform other related duties as assigned.

Skills

General clerical

Data entry

Customer service

Attention to detail

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

JOB LOCATION 25950 E Quincy Ave Aurora, Colorado 80016-2026 City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees.

Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

Make a difference in the lives of real people every day

Diverse community

Competitive total compensation package

Well-Funded General Employees Retirement Plan

Light rail station minutes away

On-site fitness center and overall employee well-being programs

Internal educational programs to assist with career advancement

Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

The hiring range for this position is $29.50 - $36.88 hourly. The deadline to submit applications is November 18th, 2026, However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.

The Section Support Specialist of the City of Aurora Public Safety Training Center plays a key role in supporting the day-to-day operations and long-term planning of the department’s police academy and training functions. This position provides a wide range of administrative support that ensures the smooth coordination of academy classes, events, certifications, and logistical needs. This role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple responsibilities with accuracy and professionalism. Core duties include ordering supplies, managing credit card transactions as the unit’s Credit Card Custodian, processing personnel orders, and responding to internal and external requests for information. Other responsibilities include coordination with POST (Peace Officer Standards and Training), managing P.O.S.T. certification paperwork, serving as the point of contact for outside training hosted at CAPSTC, and supporting academy setup, including new class onboarding, handbook creation, ID issuance, and graduation event planning. The role also involves records management, document processing, and notary duties. This is a fully in-person position with regular business hours.

• Order supplies and ensure alignment with budgetary restrictions, subject to Command Staff approval
• Sort and distribute mail and packages
• Prepare internal reports and materials that may be used for external presentations or meetings
• Receive and respond to requests for information, both internal and external
• Serve as Credit Card Custodian, with elevated responsibility for oversight, management, and reconciliation of credit card transactions
• Perform other related duties as assigned

UNIT SPECIFIC RESPONSIBILITIES

• Complete personnel orders and related administrative documentation
• Process a variety of documents and reports
• Record transactions and complete required paperwork
• Maintain ongoing documentation related to P.O.S.T. certification
• Coordinate and prepare for large-scale events
• Manage building space reservations
• Serve as the primary point of contact for external training classes hosted at CAPSTC
• Act as liaison with P.O.S.T.
• Perform Notary duties for the Aurora Police Department
• Support the launch of new academy classes, including classroom setup, supply orders, POST documentation, ID creation, handbook preparation, and distribution
• Assist with academy graduation planning and execution, including invitations, cake, venue coordination, program design, presentation logistics, and certificate preparation
• File and maintain records related to academy operations

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

Education: High school diploma or GED

Experience: 3 years of general clerical experience including data entry and customer service experience

Preferred Qualifications: Experience working in a judicial or law enforcement environment

Knowledge: Knowledge of office practices and procedures

• Manual and computer filing systems
• Advanced knowledge of business English, spelling and math
• General office equipment, and personal computer with related software applications
• Microsoft Office Suite (Intermediate)

Purchase Card Training Skills

• Efficiently and accurately key information using a keyboard and skills in performing data entry
• Strong interpersonal and organizational skills
• Composition grammar and spelling
• Demonstrate proficiency in computer applications including word processing, spreadsheets, report generation and maintenance of databases.

Abilities

• Establish and maintain effective working relationships with employees and citizens
• Communicate effectively verbally and in writing
• Understand oral and written instructions
• Handle stressful situations with tact and diplomacy
• Work well under pressure and meet deadlines with little supervision
• Work independently
• Maintain confidentiality
• Understand, interpret, and apply department or division policy and procedures
• Plan, organize, and prioritize work assignments

Licenses and Certifications Required

• CCIC/NCIC Clearance
• Notary Certificate

Licenses and Certifications Requested

• Driver’s License
• Defensive Driving completed through COA within 6 months of employment

Working Conditions

Occasional Standing/Walking- Occurs up to 31 minutes to 2.5 hours per shift

Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands

Medium work that involves moving no more than 40 pounds with or without assistance at a time Frequent lifting, carrying, walking and standing Hand/eye coordination to operate computer keyboard Vision to read and interpret reports, documents and other written information Frequent speech communication and hearing to maintain communication with employees and citizens

Work Environment

Works primarily in clean, comfortable office/cubicle environment with shared equipment

Equipment Used

Frequently uses computer keyboard and telephone, fax machines, and copier This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.

Notice Regarding Colorado Identification Document Protections (HB26‑1283) As part of the employment eligibility verification process, the city of Aurora may request government-issued identification documents as permitted by law. Original identification documents will be reviewed only as necessary for employment eligibility verification and will not be retained longer than permitted by law. Applicants will retain possession and control of their original identification documents except for any temporary retention permitted or required by law.

Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity Respect Professionalism Customer Service And we welcome all who share these values to apply.

Why Work for Aurora?

Rewarding public sector work impacting a large and diverse community Growing city and employee population Competitive total compensation package Rich benefits package with low employee costs Generous paid leave program 100% funded Employee and Family Care Leave Program Retirement pension plan and 457b plans available Subsidized recreation center pass, on-site fitness centers and wellness programs Continued education and career advancement opportunities Learn more about city of Aurora benefits

If you need assistance or reasonable accommodation for completing this application, please feel free to contact our office at: 303.739.7225 or visit us at 15151 E. Alameda Pkwy., Suite 3500, Aurora, CO 80012.