Support Specialist Section

City of Aurora, CO; Aurora (CO); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

On-site fitness center

Well-funded retirement plan

Light rail access

Job summary

City of Aurora, CO seeks a dedicated Section Support Specialist to assist the Public Safety Training Center staff. You will handle administrative tasks, class logistics, and certification paperwork for police academy operations.

Ideal candidates have clerical experience, strong organization, and proficiency with Microsoft Office. This full-time, on-site role supports academy setup, notary duties, and graduation planning within a busy training environment.

Qualifications

• High school diploma or GED required.
• 3 years clerical experience including data entry.
• Experience in a judicial or law enforcement environment preferred.
• Strong attention to detail and multi-tasking.

Responsibilities

• Order supplies and manage budget alignment with approvals.
• Serve as Credit Card Custodian and reconcile transactions.
• Process personnel orders and respond to information requests.
• Support academy setup, onboarding, and graduation events.
• Coordinate with POST and manage certification paperwork.

Skills

Data entry

Customer service

Organizational skills

Communication skills

Microsoft Office

Education

High school diploma or GED

Job description

JOB LOCATION25950 E Quincy Ave Aurora, Colorado 80016-2026City of Aurora, ColoradoIt is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees Retirement PlanLight rail station minutes awayOn-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancementAccess to innovation workspacesPRIMARY DUTIES & RESPONSIBILITIESThe hiring range for this position is $29.50 - $36.88 hourly.The deadline to submit applications is November 18th, 2026, However, it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.The Section Support Specialist of the City of Aurora Public Safety Training Center plays a key role in supporting the day-to-day operations and long-term planning of the department’s police academy and training functions. This position provides a wide range of administrative support that ensures the smooth coordination of academy classes, events, certifications, and logistical needs.This role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple responsibilities with accuracy and professionalism. Core duties include ordering supplies, managing credit card transactions as the unit’s Credit Card Custodian, processing personnel orders, and responding to internal and external requests for information. Other responsibilities include coordination with POST (Peace Officer Standards and Training), managing P.O.S.T. certification paperwork, serving as the point of contact for outside training hosted at CAPSTC, and supporting academy setup, including new class onboarding, handbook creation, ID issuance, and graduation event planning. The role also involves records management, document processing, and notary duties.This is a fully in-person position with regular business hours. If you're highly organized, proactive, and interested in supporting the development of future law enforcement professionals, this role offers a meaningful opportunity to contribute to the success of the department’s training missionPRIMARY DUTIES & RESPONSIBILITIESOrder supplies and ensure alignment with budgetary restrictions, subject to Command Staff approvalSort and distribute mail and packagesPrepare internal reports and materials that may be used for external presentations or meetingsReceive and respond to requests for information, both internal and externalServe as Credit Card Custodian, with elevated responsibility for oversight, management, and reconciliation of credit card transactionsPerform other related duties as assignedUNIT SPECIFIC RESPONSIBILITIESComplete personnel orders and related administrative documentationProcess a variety of documents and reportsRecord transactions and complete required paperworkMaintain ongoing documentation related to P.O.S.T. certificationCoordinate and prepare for large-scale eventsManage building space reservationsServe as the primary point of contact for external training classes hosted at CAPSTCAct as liaison with P.O.S.T.Perform Notary duties for the Aurora Police DepartmentSupport the launch of new academy classes, including classroom setup, supply orders, POST documentation, ID creation, handbook preparation, and distributionAssist with academy graduation planning and execution, including invitations, cake, venue coordination, program design, presentation logistics, and certificate preparationFile and maintain records related to academy operationsMINIMUM QUALIFICATIONS & WORKING CONDITIONSEducation:High school diploma or GEDExperience:3 years of general clerical experience including data entry and customer service experiencePreferred Qualifications:Experience working in a judicial or law enforcement environmentKnowledge:Knowledge of office practices and proceduresManual and computer filing systemsAdvanced knowledge of business English, spelling and mathGeneral office equipment, and personal computer with related software applicationsMicrosoft Office Suite (Intermediate)Purchase Card TrainingSkills:Efficiently and accurately key information using a keyboard and skills in performing data entryStrong interpersonal and organizational skillsComposition grammar and spellingDemonstrate proficiency in computer applications including word processing, spreadsheets, report generation and maintenance of databases.Abilities:Establish and maintain effective working relationships with employees and citizensCommunicate effectively verbally and in writingUnderstand oral and written instructionsHandle stressful situations with tact and diplomacyWork well under pressure and meet deadlines with little supervisionWork independentlyMaintain confidentialityUnderstand, interpret, and apply department or division policy and proceduresPlan, organize, and prioritize work assignmentsLicenses and Certifications Required:CCIC/NCIC ClearanceNotary CertificateLicenses and Certifications Requested:Driver’s LicenseDefensive Driving completed through COA within 6 months of employmentWORKING CONDITIONSOccasional Standing/Walking- Occurs up to 31 minutes to 2.5 hours per shiftEssential Personnel:When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.Physical Demands:Medium work that involves moving no more than 40 pounds with or without assistance at a timeFrequent lifting, carrying, walking and standingHand/eye coordination to operate computer keyboardVision to read and interpret reports, documents and other written informationFrequent speech communication and hearing to maintain communication with employees and citizensWork Environment:Works primarily in clean, comfortable office/cubicle environment with shared equipmentEquipment Used:Frequently uses computer keyboard and telephone, fax machines, and copierThis position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employmentThe city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.Drug Testing, Thorough Criminal Background Check, and Employment References:As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.Employment references will be conducted on finalists for City of Aurora vacancies.Notice Regarding Colorado Identification Document Protections (HB26‑1283)As part of the employment eligibility verification process, the city of Aurora may request government-issued identification documents as permitted by law. Original identification documents will be reviewed only as necessary for employment eligibility verification and will not be retained longer than permitted by law. Applicants will retain possession and control of their original identification documents except for any temporary retention permitted or required by law.