Support Specialist III — EHR, Scheduling & Admin

Tri-County Human Services; Lakeland (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tri-County Human Services in Lakeland, FL seeks a capable administrative support associate to handle phone inquiries, data entry, and clerical tasks. You will enter patient chart data in the electronic health record, generate reports, and assist in scheduling for nursing staff and technicians.

The ideal candidate has a high school diploma or GED and at least two years of secretarial/clerical experience, with proficiency in Windows, Word, and Excel, and typing at 30 wpm (60 wpm preferred).

Qualifications

• A high school diploma or GED and at least two years of secretarial/clerical experience are required.
• Working knowledge of Windows, Word and Excel is required.
• Typing rate of 30 words per minute is required; 60 wpm is preferred.

Responsibilities

• Answers incoming telephone calls, responds to program questions, and routes calls as appropriate.
• Produces reports from internal software programs and databases as requested by the Program Supervisor or Program Coordinator.
• Enters into the electronic health record preliminary functions including patient chart setup, billing records, charges/payments, and write-offs per policy.
• Provides information and answers questions about the agency when called or written inquiries are received.
• Assists in preparing shift schedules for Human Services Technicians and/or nursing staff as assigned.
• Performs transportation needs for clients on an as-needed basis.
• Performs other reasonable and related duties as assigned.

Skills

Typing 30 wpm

Organizational skills

Work with minimum supervision

Education

High School diploma or GED

Tools

Microsoft Windows

Microsoft Word

Excel

Job description

Tri-County Human Services in Lakeland, FL seeks a capable administrative support associate to handle phone inquiries, data entry, and clerical tasks. You will enter patient chart data in the electronic health record, generate reports, and assist in scheduling for nursing staff and technicians.

The ideal candidate has a high school diploma or GED and at least two years of secretarial/clerical experience, with proficiency in Windows, Word, and Excel, and typing at 30 wpm (60 wpm preferred).