Support Specialist EBO

Medical Data Systems; Melbourne (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Medical Data Systems in Melbourne, FL is seeking a diligent Support Specialist II to provide administrative and revenue cycle support. You will process account transactions, maintain records, and respond to client requests in a HIPAA-compliant environment.

The role emphasizes accuracy, swift problem solving, and teamwork in a fast-paced office. Proficiency with Microsoft Office, especially Excel and Outlook, plus strong communication and organizational skills, will help you succeed.

Qualifications

• High school diploma or GED required.
• 1+ year of administrative, accounts receivable, healthcare billing, or related experience preferred.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong data entry, organizational, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.

Responsibilities

• Process payments, adjustments, and account transactions.
• Review reports and resolve account discrepancies.
• Maintain accurate account records and documentation.
• Respond to facility and client requests in a timely manner.
• Process correspondence, returned mail, and account updates.
• Prepare and maintain operational reports and tracking logs.
• Support revenue cycle and accounts receivable processes.
• Ensure compliance with company policies and HIPAA requirements.

Skills

Data entry

Organizational skills

Problem solving

Communication skills

Time management

Education

High school diploma or GED

Tools

Excel

Outlook

Microsoft Office

Job description

Support Specialist II

Extended Business Office (EBO)

The Support Specialist II provides administrative and account support for healthcare revenue cycle operations. This role is responsible for processing account transactions, maintaining records, researching discrepancies, responding to client requests, and supporting daily business office functions.

Responsibilities

• Process payments, adjustments, and account transactions.
• Review reports and resolve account discrepancies.
• Maintain accurate account records and documentation.
• Respond to facility and client requests in a timely manner.
• Process correspondence, returned mail, and account updates.
• Prepare and maintain operational reports and tracking logs.
• Support revenue cycle and accounts receivable processes.
• Ensure compliance with company policies and HIPAA requirements.

Qualifications

• High school diploma or GED required.
• 1+ year of administrative, accounts receivable, healthcare billing, or related experience preferred.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Strong data entry, organizational, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong written and verbal communication skills.

What You'll Bring

• A customer-focused mindset.
• Accuracy and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to maintaining confidentiality and professionalism.

Position Type: Full-time, Hourly, Non-Exempt