Support Specialist

Sacred Heart Health Services; Yankton (SD); On-site; USD 51,577,000 - 66,621,000; Full time

Benefits offered by this job

PTO from day 1

Retirement matching up to 5%

Career development

Job summary

Avera Sacred Heart Hospital is seeking a dedicated clerical professional to support leadership, staff and patients in a fast-paced hospital department. You will perform scheduling, filing, data generation and message handling to ensure efficient operations.

The role requires strong communication, confidentiality and teamwork. Prior office support experience is preferred, with opportunities for career development within a compassionate health system.

Qualifications

• Performs clerical tasks including scheduling, filing and data handling.
• Communicates clearly with patients, staff and leadership.
• Maintains organized documents and supports department operations.

Responsibilities

• Schedule and coordinate appointments and tasks.
• Answer phones and route messages to appropriate staff.
• Generate and present data as needed for leadership.
• Support processes and maintain documentation accuracy.

Skills

Clerical tasks

Scheduling

Data entry

Phone etiquette

Education

High School Diploma or GED

Associate's degree (preferred)

Tools

Microsoft Office

Job description

Location:Avera Sacred Heart HospitalWorker Type:RegularWork Shift:Day Shift (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$18.00 - $23.25Position HighlightsYou Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewAccountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.What you will doResponsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.Ensure and maintain organization of documents, processes and other materials.Answer and address phone calls and other messages, routing appropriately if needed.Clear collaboration with leader and staff to support efficient operations.Support and maintain a professional business atmosphere within work areas assigned.Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Required Education, License/Certification, or Work Experience:High School or GED EquivalentPreferred Education, License/Certification, or Work Experience:Associate's1-3 years Office support or administrative work.Expectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Benefits You Need & Then SomeAvera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.PTO available day 1 for eligible hires.Up to 5% employer matching contribution for retirementCareer development guided by hands-on training and mentorshipAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].