Support Specialist

Behavioral Health Network, Inc.; Springfield (MA); Presencial; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

403(b)

Educational assistance

Medical, dental, vision

Employee assistance programs

Descripción de la vacante

Behavioral Health Network, Inc. is seeking a Support Specialist to join our Developmental Services team in Western Massachusetts. Help empower individuals to live healthier, more fulfilling lives by assisting with activities of daily living and promoting independence.

Weekend and evening availability is required. We offer professional growth, comprehensive benefits, and a supportive team culture within a trusted statewide behavioral health provider.

Formación

• High School Diploma or GED required.
• Minimum of six months experience in human services preferred.
• Valid driver's license and reliable vehicle for all working hours.

Responsabilidades

• Assist and monitor activities of daily living
• Encourage independence, competency, and decision-making in clients
• Initiate, support, and ensure quality of life through empowerment, safety awareness, and respect/dignity
• Monitor overall health and well-being and assists with all aspects of medication treatment and administration as needed
• Provide crisis intervention and emergency services as needed
• Assist individuals served in maintaining and enhancing their social support network
• Plan and provide opportunities for community activities
• Act as primary implementer of strategies to meet ISP/PSTP goals

Educación

High School Diploma or GED

Descripción del empleo

• Pay or shift range: $21 USD to $23 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Direct Care
• Full-Time
• Requisition #: SUPSP004176

Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Support Specialist to join our Developmental Services team and help advance our mission of empowering people to live healthier, more fulfilling lives.

In the Developmental Services program, we provide 24-hour staffed residential, family support, advocacy, and day services to support individuals with developmental disabilities. We value the individuals we serve in shared living and small group homes, working as part of a collaborative team that includes family, BHN staff, and providers to create person-centered plans that reflect strengths, capabilities, and aspirations.

*Weekend and Evening availability is required*

What We Offer:

Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.

• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.

Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.

• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b),educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You'll Do:

• Assist and monitor activities of daily living
• Encourage independence, competency, and decision-making in clients
• Initiate, support, and ensure quality of life through empowerment, safety awareness, and respect/dignity
• Monitor overall health and well-being and assists with all aspects of medication treatment and administration as needed
• Provide crisis intervention and emergency services as needed
• Assist individuals served in maintaining and enhancing their social support network
• Plan and provide opportunities for community activities
• Act as primary implementer of strategies to meet ISP/PSTP goals

What You'll Need:

• High School Diploma or GED required
• Minimum of six months experience in human services preferred (Training is provided)
• Valid driver's license and reliable vehicle for all working hours

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.