Support Specialist

Maine Credit Union League; Maine; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

Paid time off

401(k) matching retirement plan

Job summary

A community credit union is seeking a Support Specialist for its Fort Kent Operations Center. This full-time position involves providing the first line of service to members through phone, website, and chat. Candidates should be highly motivated, organized, and tech-savvy. The ideal environment promotes teamwork and multitasking. The credit union offers a competitive compensation package, including health benefits and a 401(k) plan, while fostering a strong work-life balance. Apply today if you want to contribute positively to the community.

Qualifications

• High motivation and organizational skills are essential.
• Comfortable using technology to solve member concerns.
• Ability to work effectively in a close-knit team environment.

Responsibilities

• Provide first line of service to incoming member requests.
• Handle requests via phone, website, chat, or other means.
• Engage with members in a helpful and friendly manner.

Skills

Motivated

Organized

Comfortable with technology

Teamwork

Multitasking

Job description

Acadia FCU is hiring a Support Specialist at their Fort Kent Operations Center.

Are you looking to work in an exciting, positive environment where you can make an impact? If so, we would love to have you on our team!

Acadia FCU is seeking a helpful, friendly person for the full‑time position of Support Specialist for our Fort Kent Operations Center.

This position will be part of our Support Center, providing the first line of service to incoming member requests by phone, website, chat, or otherwise. We’re looking for someone who is highly‑motivated, organized, and comfortable with technology, in order to solve the majority of incoming member concerns. The ability to work in a close‑knit team environment and multitasking are crucial to success. Training will be thorough and ongoing.

Designated as one of the “Best Places to Work in Maine” every year from 2022 through 2025, Acadia FCU offers an excellent compensation and benefit package that includes health, disability, and life insurance, paid earned time off, and a 401(k) matching retirement plan. We are a growth‑oriented community credit union that fosters excellence, teamwork, and engagement in our workplace. If you are interested in working for a company that values staff, members, and the communities we serve, and also has excellent work‑life balance, then apply today.

You may apply online at: https://acadia-federal-credit-union.checkwritersrecruit.com/job/1008181/support-specialist

This position will remain open until the right person is found.

Acadia Federal Credit Union
Attn: Human Resource Officer
69 Pleasant St., Fort Kent, ME 04743
[e-mail]
1-855-692-2234

Equal Opportunity Employer