Support Services Technician

Corewell Health; Zeeland (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Corewell Health seeks a Support Services Technician to support multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain, at Zeeland Hospital. Role emphasizes adaptability, teamwork, and delivering a clean, safe, and welcoming environment.

Primary duties include assisting visitors and staff, facilitating patient flow, and completing assigned projects.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of relevant customer service or related experience.
• Interpersonal and communication skills are essential.

Responsibilities

• Refer to the job description and use associated technology.
• Communicate effectively with staff, visitors, and patients to ensure high-quality service.
• Greets and assists visitors, staff and patients navigating the hospital.
• Complete special projects as assigned.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

• Refer to the job description of the role being performed, including using the associated technology.
• Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
• Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination.
• Completes special projects as assigned, with specific direction.

Qualifications

Required

• High School Diploma or Equivalent
• 1 year of relevant experience Customer service and/or other related experience.

Preferred

• CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days preferred Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days preferred
• CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred And
• CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred And
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred Or

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Zeeland Hospital - 8333 Felch - Zeeland

Department Name

Hospitality Svcs - Zeeland Hosp

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

6:00 a.m. - 2:30 p.m.

Days Worked

Variable

Weekend Frequency