Support Services Supervisor – Patient Care & Operations

spectrumhealth; Dearborn (MI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Identity theft protection

Retirement options with match

Job summary

Corewell Health in Dearborn seeks a supervisory leader for EVS Transport and Linen Leadership CHE. You will oversee daily workflows, mentor staff, and help plan schedules while monitoring performance metrics and ensuring policy adherence.

The role emphasizes employee development, data-driven improvements, and collaboration with the health care team to resolve service issues and ensure high-quality support services.

Qualifications

• Requires leadership and supervisory experience.
• Experience with scheduling, interviewing, hiring, and training.
• Experience in customer service and team development.
• Basic data collection and analysis for area responsibilities.

Responsibilities

• Supervise daily activities of team members to ensure policy compliance.
• Assist in employee development, education and disciplinary actions.
• Help develop staff schedules and manage overtime and FTEs.
• Interview, hire, train and evaluate employees; address complaints.
• Act as a customer advocate and communicate service issues within the team.

Skills

Leadership

Customer service

Data analysis

Employee development

Communication

Education

High School Diploma or equivalent

Associate's Degree or equivalent

BLS (AHA) certification

BLS (ARC) certification

CFP - Food Protection Manager

Job description

Corewell Health in Dearborn seeks a supervisory leader for EVS Transport and Linen Leadership CHE. You will oversee daily workflows, mentor staff, and help plan schedules while monitoring performance metrics and ensuring policy adherence.

The role emphasizes employee development, data-driven improvements, and collaboration with the health care team to resolve service issues and ensure high-quality support services.