Support Services Supervisor NF-04

U.S. Army MWR; Fort Irwin (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

U.S. Army MWR Fort Irwin is seeking an experienced administrator to oversee operations within the Administration and Operations Branch at NAF Support Services.

You will create and manage databases for information gathering and reporting, and supervise essential support services for a large directorate. The role requires knowledge of records management, personnel security, and handling classified information, as well as developing recurring reports and managing office tasks.

Qualifications

• Experience applying support services principles and managing information systems.
• Ability to plan, organize, and direct administrative activities in a large directorate.
• Strong written and spoken communication; ability to produce concise reports and briefs.

Responsibilities

• Plans, organizes, directs, coordinates, and controls activities within Administration and Operations Branch; creates and manages databases for evaluation reporting.
• Performs duties including records management, personnel security, and handling classified information.
• Serves as custodian for classified documents and publications, and assists supervisory security management.
• Maintains and tracks government purchases and supports various office administration functions.

Skills

Office management

Team supervision

Microsoft Office

Clear communication

Tools

Microsoft Office

Microsoft Teams

Job description

Summary
This position is located at: NAF Support Services - Fort Irwin, California.

Summary
This position is located at: NAF Support Services - Fort Irwin, California.
Join our team at Fort Irwin National Training Center. DFMWR integrates and delivers Family and Morale, Welfare and Recreation programs and services enabling readiness and resilience for a globally-responsive Army.
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Duties
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• Plans, organizes, directs, coordinates, and controls assigned activities within the Administration and Operations Branch. Creates and manages various databases for information gathering and reporting for evaluation purposes.
• In addition to supervisory duties and responsibilities, incumbent is responsible for a variety of support service functions essential to the orderly and efficient accomplishment of work for a large directorate having numerous and diverse functions.
• These duties include, but are not limited to, matters of records management, personnel security, classified information and purchases. Serves as the classified documents custodian, publications officer, and assistant supervisory security manager.
• Specifically, the incumbent exercises independent judgment and skill in planning and maintaining matters related to personnel security, the tracking of government purchase card purchases, all general and office administrative functions.
• Correspondence control and preparation, briefings, processing of a wide variety of civilian awards, the conduct of special projects, studies and reports, and internal control actions, safety requirements, and emergency contingency operations.

RequirementsHelp
Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.

Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A Qualified Candidate Must Possess The Following Knowledge and understanding of support services principles, practices, methods, and techniques required for the provision of a comprehensive support services essential to the operation of an organization. Candidates must have progressively responsible work experience that includes a practical application of the above described or related work experience. Demonstrated work experience must be equivalent to at least the next lower pay level. Must have knowledge of military administrative management policy and procedures. Must be able to communicate in a clear, concise, and grammatically correct manner and be able to write clearly and concisely. Must know how to design and manage recurring reports and create and manage electronic databases.
Highly Preferred Criteria Highly preferred candidates will be referred to management first. In addition to meeting the above qualifications, highly preferred is defined as also meeting ALL of the criteria listed below:

• Two (2) or more years of Office Manager, Executive Officer, Operations Officer or similar position experience wherein the applicant gained experience managing workflow, calendars and correspondence of Directorate or higher-level communications.
• Two (2) or more years experience supervising a team of office/administrative personnel of 3 or more staff.
• Proficiency in the Microsoft Office Suite programs and Microsoft Teams.

A minimum of 3 professional References is required at time of application.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration

• This job is open to candidates WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

PCS Costs:

• Payment Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest.

Incentives and Bonuses

• Incentives will not be paid.

Allowances and Differential

• This job is part of a pay‑banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Important Information Regarding Access to Certain Federal Facilities

• Access to certain federal facilities may require a REAL ID‑compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities

• After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Termination of Spouse Employment Preference

• Refusal of a military spouse to participate in established recruitment procedures for a Regular Full‑Time (RFT) or Regular Part‑Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Discover Your Path to Success

• Before you apply, take a moment to explore our Applicant Information Kit, your go‑to guide for understanding our hiring processes and making your application stand out.
• Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
• Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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Working for Army Non‑Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on‑base facilities, including fitness centers, libraries, and many other amenities.
Regular full‑time and part‑time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the link below.
Review our benefits
Required Documents
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About Your Resume

• Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two‑page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two‑page resume limit refer to: https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit.
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.

Required Documents

• Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• Resume

Other Accepted Documents

• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter
• DD-214/ Statement of Service
• DA 3434
• Other
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Agency contact information
NAF HR Office Fort Irwin
Email [e-mail] Address ET-NAF-W4E6AA NATIONAL TRAINING CENTER AND FT IRWIN
DO NOT MAIL
Fort Irwin, CA 92310
US
Next steps
Our Next Steps to Review Your Application and Keep You Informed

• Application Review
• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
• If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
• As your application moves through the hiring process, we'll send you updates and notifications via email.

Check Your Contact Information

• If your contact information changes after the job announcement closes, let us know as soon as possible.

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