Support Services Supervisor

Labcorp

Burlington (NC)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

401(k) Plan

Tuition Reimbursement

Employee Stock Purchase Plan

Paid Time Off

Job summary

A national health service provider is looking for a Support Services Supervisor to oversee logistics operations. The position requires a strong logistics background, leadership experience, and excellent communication skills. The ideal candidate has a relevant diploma and proficiency in Microsoft Office. This full-time role offers a Monday to Friday schedule with comprehensive benefits.

Qualifications

Prior logistics/driver experience, preferably in a medical courier environment.
Strong computer skills with proficiency in Microsoft Office.
Must have a valid driver's license and be at least 21 years old.

Responsibilities

Supervise the day-to-day operations of the logistics team.
Manage the performance of all couriers using established performance metrics.
Generate and review daily/weekly reports and escalate any issues to leadership.

Skills

Logistics background

Leadership experience

Communication skills

Problem resolution

Organizational skills

Time management

Education

High School Diploma or equivalent

Associate's degree or higher preferred

Tools

Microsoft Office

Job description

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Do you have a background in Logistics and are seeking a leadership opportunity? Are you detail oriented, process focused and enjoy leading and motivating others? LabCorp is seeking a Supervisor for our Logistics/Courier team.

The schedule for this position will be Monday - Friday; 9am-6pm

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Job Responsibilities

Supervise the day to day operations of the logistics team
Manage the performance of all couriers using established performance metrics
Implement and review courier routes and schedules to increase efficiencies
Ensure department is properly staffed with the ability to cover all necessary routes
Establish relationships with outside logistics vendors to obtain coverage when needed
Generate and review daily/weekly reports and escalate any issues to leadership
Ensure entire logistics staff is properly trained and any performance issues are addressed
Meet regularly with direct reports to provide coaching and feedback for their development
Address and resolve both internal and external client issues
Maintain and monitor department spend to ensure proper budget allocation
Manage and maintain branch vehicles according to Corporate Fleet standards
Engage in continuous process and service level improvements
Responsible for administering and managing policies and procedures
Perform administrative and clerical duties as needed

Requirements

High School Diploma or equivalent
Associates degree or higher preferred
Prior logistics/driver experience; preferably in a medical courier environment
Previous leadership experience is preferred
Ability to motivate and develop team members
Strong computer skills with proficiency in Microsoft Office
Basic understanding of managing costs and an overall budget
Strong time management and organizational skills
Ability to effectively communicate with various levels within an organization
Excellent critical thinking and problem resolution skills
Must have a Valid Driver's License and be at least 21 years’ old
Ability to handle the physical demands of the position
Comfortable with handling lab specimens when needed

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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Seniority level