Service Representative Team Lead

Labcorp; Richmond (VA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Paid Time Off / PTO or FTO

Job summary

Labcorp is seeking a Logistics Team Lead in Richmond, VA to manage day-to-day operations, coordinate workloads, and ensure drivers are prepared for shifts. The role requires leadership, problem-solving, and hands-on support for the team.

Schedule is Monday–Friday, 1:00pm–9:30pm with rotating weekends, plus on-call flexibility. Minimum qualifications include a high school diploma and 3+ years driving experience. Pay range is $18.00–$26.00 per hour with full benefits.

Qualifications

• Excellent critical thinking skills and the ability to prioritize and multi-task.
• Strong attention to detail and organizational skills.
• Basic computer skills with proficiency in Microsoft Office.
• Ability to handle the physical demands of the position.
• Comfortable with handling lab specimens when needed.
• Valid Driver’s License and clean driving record.
• Be at least 21 years’ old.

Responsibilities

• Assist logistics supervisor with day to day operations and special projects
• Coordinate and assign work to the logistics team to ensure proper coverage
• Ensure all drivers are prepared for their shifts with the necessary supplies
• Work with dispatcher to provide alternate routes when needed
• Research, troubleshoot and follow up on internal and external customer inquiries and issues
• Train new hires and provide on-going training and support to the team
• Generate and review daily/weekly reports and ...
• Update routes in the database and reconcile route logs on a consistent basis
• Ensure all equipment and handheld electronic devices are working properly
• Serve as back-up driver when needed and perform dispatch duties as required
• Perform administrative and clerical duties as needed

Skills

Leadership

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Logistics Team Lead to join our team in Richmond, VA

Work Schedule: Monday - Friday, 1:00pm - 9:30pm with rotating weekends but as a Team Leader you must have the flexibility to work other shifts as needed including "on call" time.

Job Responsibilities

• Assist logistics supervisor with day to day operations and special projects
• Coordinate and assign work to the logistics team to ensure proper coverage
• Ensure all drivers are prepared for their shifts with the necessary supplies
• Work with dispatcher to provide alternate routes when needed
• Research, troubleshoot and follow up on internal and external customer inquiries and issues
• Train new hires and provide on-going training and support to the team
• Generate and review daily/weekly reports and ...
• Update routes in the database and reconcile route logs on a consistent basis
• Ensure all equipment and handheld electronic devices are working properly
• Serve as back-up driver when needed and perform dispatch duties as required
• Perform administrative and clerical duties as needed

Minimum Qualifications

• High School Diploma or GED or equivalent
• 3 years or more experience as a driver or courier

Additional Job Standards

• Excellent critical thinking skills and the ability to prioritize and multi-task
• Strong attention to detail and organizational skills
• Basic computer skills with proficiency in Microsoft Office
• Ability to handle the physical demands of the position
• Comfortable with handling lab specimens when needed
• Valid Driver’s License and clean driving record
• Be at least 21 years’ old

Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability?

Pay Range: $18.00 - $26.00 per hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits

• Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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