Support Services Specialist

Veterans Benefits Administration; Jackson (MS); On-site; USD 60,000 - 80,000; Full time

Job summary

The Veterans Benefits Administration, Jackson VBA Regional Office, seeks a Facilities Management Specialist to oversee facilities, property, and government vehicle management, and to coordinate primary/alternate PIV activities under the supervision of the Supervisory Support Services Specialist and/or Chief, Support Services Division.

The role emphasizes planning, coordination, and administrative support to ensure efficient operations within federal facilities in Jackson, MS, with

Job description

This position is located in the Support Services Division (SSD) at the Jackson VBA Regional Office. The incumbent performs facilities management, property management, government vehicle management, serves as the primary/alternate PIV coordinator, and completes other administrative tasks, under the supervision of the Supervisory Support Services Specialist and/or Chief, Support Services Division.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 08/28/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-11 (or higher) and the promotion potential of your current position must be at least GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Individual Occupational Requirement (IOR): This position has an Individual Occupational Requirement (IOR). In order to qualify for this position you must have: Specialized Experience: One (1) year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc. OR, Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position. Specialized experience may be required for such positions. Three years of a Ph.D. or equivalent doctoral degree is creditable for GS-11. OR, Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. MINIMUM QUALIFICATION REQUIREMENT: In addition to the above Individual Occupational Requirement (IOR), applicants must also meet the Specialized Experience. You may qualify based on your experience as described below: GS-11 Grade Level: Specialized Experience: One (1) year of Specialized Experience equivalent to at least the next lower grade level (GS-09). Specialized experience is defined as: Experience developing and interpreting administrative policies and requirements and reviewing the work of other team members. Experience assisting with any facility issues, equipment, service operation design projects; and analyzing and assessing the efficiency and effectiveness of various administrative programs. Experience with the renovation of existing office space, relocation of a team and/or office, facility improvements, workspace adjustments, and/or minor construction, etc. Experience administering government regulations relating to environme