Program Support Assistant

Veterans Health Administration; Temple (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

The Veterans Health Administration in Temple, TX seeks a Program Support Assistant to coordinate logistics for Specialty Care, including contracts, equipment, supplies, inventory, and budget activities not tied to recruitment or care in the community.

Applicants must meet all requirements by 08/31/2026. The role emphasizes scheduling, data tracking, and adherence to VA guidelines, with time‑in‑grade expectations for current federal employees.

Qualifications

• One year of specialized experience equivalent to GS-05.
• Experience scheduling meetings, responding to email and written requests.
• Collecting, analyzing, and tracking data for reporting on cases.
• Understanding and applying VA laws, regulations, and facility directives.
• Organizing office procedures and reports.

Responsibilities

• Provide admin and clerical support including scheduling and coordinating meetings.
• Respond to email and written requests and manage inquiries.
• Collect, analyze, and report data for suspense items and cases.
• Support budget activities and contracting/procurement processes.

Skills

Scheduling meetings

Email response

Data tracking

Job description

The Program Support Assistant (PSA) serves as the primary service-level representative for all logistical functions within Specialty Care. This includes, but is not limited to, the oversight and coordination of contracts, equipment, supplies, inventory management, and all budget-related activities not directly associated with recruitment and retention, patient access, or care in the community.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/31/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:

You will be rated on the following Competencies for this position: GS-06 grade level: One year of specialized experience equivalent to the GS-05 grade level in the federal service; experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Performing administrative and clerical support duties such as, scheduling and coordinating meetings, responding to email and written requests; Collecting, analyzing, and tracking data for reporting on cases and status of suspense items; Understanding and applying laws, VA regulations and guidelines, and facility directives accurately; Organizing office procedures and reports; Performing office automation duties using various software applications such as databases, spreadsheets, and software programs to support the department needs.

You will be rated on the following Competencies for this position: Budget Administration Administration and Management Problem Solving Contracting/Procurement There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part‑time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.