Support Services Specialist

US-Defense-Logistics-Agenc; Cherry Point (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

US-Defense-Logistics-Agency seeks candidates for a GS-11 level administrative/management position. The role emphasizes analysis, evaluation, and development of policies and procedures to support an organizational mission.

Experience includes office management, coordination of subordinate processes, and supervision of support services within a distribution/office environment. Emphasis on compliance and organizational efficiency.

Qualifications

• Stages of professional study and analysis that improve managerial policies and procedures.
• Knowledge of organization functions and support services that enable operations.
• Experience directing support services such as typing, mail processing, and purchasing.

Skills

Management analysis

Administrative knowledge

Office management

Secretarial coordination

Military support functions

Education

Graduate-level education related to public/business administration

Job description

A. Specialized Experience:

• Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
• Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
• Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment.
• Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting to insure the efficient operation of an organization.
• Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities, and equipment maintenance.

B. Education Substitution:

• To qualify for grade level GS-11 based on education in lieu of specialized experience, you must possess 3 full academic years of graduate level education or a Ph.D. or equivalent doctoral degree in a major study related to public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled.

C. Combination:

Equivalent combinations of education and experience are also qualifying for grade level GS-11 for which both education and experience are acceptable and may be computed by first determining the applicant's total 2 qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.

Work Environment

The work environment involves everyday risks or discomforts that require normal safety precautions. Work is performed in an office type setting where the work area provides adequate light, heat, and ventilation or in an industrial environment where lighting may be limited, temperatures may vary and ventilation can be poor; however, research and reviews will require frequent visits into warehouse and operational areas of the Distribution Center. These industrial areas include warehouses, secured areas, outdoor spaces, and warehouse areas with mechanized material handling equipment. Some exposure to weather, dust and noise is likely during reviews.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.