Equal Employment Specialist.

U.S. Army Aviation and Missile Command; Corpus Christi (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

U.S. Army Aviation and Missile Command is seeking personnel for entry‑level to early‑career HR investigation roles. You will process pre-complaint contacts under close supervision, conduct intake interviews, and prepare factual summaries for senior staff.

Qualifications include graduate‑level HR coursework, a strong academic record, and the ability to gather and organize evidence for review in a structured, policy‑driven environment.

Qualifications

• One year of specialized experience gathering and organizing factual information for inquiries or reviews.
• Education: graduate-level coursework in HR management or related field.
• Superior Academic Achievement based on class standing or GPA criteria.
• Combination of education and experience totaling 100% eligibility.

Responsibilities

• Operate under closer than normal supervision to process routine, straightforward pre-complaint contacts.
• Conduct intake interviews and basic fact gathering using standard questionnaires and supervisory instructions.
• Compile basic chronological case documentation and summarize statements for review by senior specialists.
• Consult with higher-level specialists or supervisor when encountering atypical evidence or disputed claims.

Skills

Attention to Detail

Customer Service

Flexibility

Integrity/Honesty

Interpersonal Skills

Learning

Reading Comprehension

Self-Management

Stress Tolerance

Teamwork

Education

Graduate-level education in Human Resource Management

Superior Academic Achievement

Bachelor's degree in a qualifying field

Job description

• Operate under closer than normal supervision to process routine, straightforward pre-complaint contacts where facts are clear, few in number, and obtained from limited sources.
• Conduct intake interviews and basic fact gathering utilizing standard interview questionnaires and specific supervisory instructions.
• Compile basic chronological case documentation and summarizes factual statements for review and validation by senior specialists.
• Consult with higher-level specialists or the supervisor immediately when encountering atypical evidence, jurisdictional ambiguities, or disputed claims.

Duties

• Operate under closer than normal supervision to process routine, straightforward pre-complaint contacts where facts are clear, few in number, and obtained from limited sources.
• Conduct intake interviews and basic fact gathering utilizing standard interview questionnaires and specific supervisory instructions.
• Compile basic chronological case documentation and summarizes factual statements for review and validation by senior specialists.
• Consult with higher-level specialists or the supervisor immediately when encountering atypical evidence, jurisdictional ambiguities, or disputed claims.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position is designated as moderate risk involving Public Trust.

Qualifications

Who May Apply:

Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See

• Current Civilian Employees of the Command
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Specialized Experience: GS-07

One year of specialized experience which includes: (1) gathering and organizing factual information, records, and witness statements to assist in preliminary inquiries or reviews of workplace disputes and equal opportunity allegations; (2) comparing obtained facts to clear-cut administrative guidelines, agency procedures, or established precedent cases to identify relevant issues of limited complexity; and (3) drafting routine factual summaries, case notes, or reports while explaining standard equal employment policies, filing procedures, and timelines to employees and supervisors under structured guidance. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05).

OR

Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Human Resource Management.

OR

Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in Education above. Superior Academic Achievement is based on:

• Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR
• Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR
• Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achshonor.org/).

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

Specialized Experience: GS-09

One year of specialized experience which includes (1) Conducting preliminary fact-finding inquiries and witness interviews to gather testimony, examine personnel records, and substantiate facts surrounding allegations of discrimination or workplace disputes under established equal employment opportunity regulations; (2) Analyzing and organizing interrelated factual information, employment data, and workforce demographics to evaluate evidence, identify potential systemic barriers, and interpret standard agency guidelines and policies in the context of organizational practices; and (3) Drafting factual investigative summaries, counselor reports, or case chronologies presenting clearly supported findings and evidence, while providing procedural guidance and advisory support to employees, supervisors, and labor representatives to facilitate dispute resolution. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. [remove LL.B or J.D., if unrelated] in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: [insert applicable field(s) of study].

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas:

• Attention to Detail
• Customer Service
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Self-Management
• Stress Tolerance
• Teamwork

Time in Grade Requirement GS-07: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Time in Grade Requirement GS-09: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION:

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information