Support Services Clerk

Georgia Department of Community Health; Atlanta (GA); On-site; USD 28,571 - 42,470; Full time

Benefits offered by this job

Employee retirement plan

Paid holidays

Health and dental insurance

Job summary

A state health agency in Atlanta is seeking a Support Services Clerk to manage mailroom operations. This role requires sorting mail, maintaining equipment, and providing customer support. Candidates should have a high school diploma and two years of relevant experience. Exceptional attention to detail and the ability to lift packages up to 50 lbs are essential. Competitive benefits are offered.

Qualifications

• Two years of experience in shipping and receiving.
• Physical stamina to lift packages up to 50 lbs.
• Experience with postage meters is a plus.

Responsibilities

• Sort and distribute incoming mail and packages.
• Prepare shipping labels and documentation for outgoing packages.
• Keep records of all deliveries.

Skills

Frequent standing, walking, bending, and reaching

Ability to lift and carry packages safely

Attention to detail

Education

High school diploma/GED

Tools

Pitney Bowes postage meters

Job description

Georgia Department of Community Health provided pay range

This range is provided by Georgia Department of Community Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28,571.29/yr - $42,470.00/yr

Direct message the job poster from Georgia Department of Community Health

Human Resources Business Relations Manager at Georgia Department of Community Health

DCH is currently seeking qualified candidates for a Support Services Clerk in for the Facilities & Support Services team. This role has the primary responsibility of supporting the agency’s mailroom. The clerk supports the team by performing manual labor and clerical tasks to include the distribution of incoming and outgoing interoffice mail and packages. Successful candidates will provide exceptional customer service with internal customers (i.e. employees) and external customers (i.e. vendors & partners) while following policy and procedure as outlined. This is not a hybrid eligible position and will report to the office daily. The clerk will report directly to the Mailroom Supervisor and the performance of these responsibilities may require frequent lifting of up to 50 lbs.

Job Responsibilities

• Sort and distribute incoming mail (letters, packages, courier deliveries) to the correct departments or individuals daily to ensure each Division is charged and recorded appropriately
• Handle interoffice mail, routing documents between departments efficiently
• Receive and log packages, noting sender, recipient, and date/time
• Prepare shipping labels and documentation for outgoing packages (USPS, UPS, FedEx, courier)
• Operate high volume mail postage meter machine to process daily outgoing mail and high-volume mass mail-out from DCH Divisions
• Troubleshoot basic equipment issues and report problems to supervisor and/or vendor when machine requires service
• Keep a record of all deliveries for tracking purposes and track special shipments for chain-of-custody or compliance needs
• Follow confidentiality procedures when handling sensitive mail and follow suspicious package protocols and report security concerns promptly
• Support the Facilities & Support Services Team with light assembly and carpentry tasks to include support services machine maintenance when needed.
• Support the agency with documents management, asset management, facilities management, and large projects when needed.
• Performs other duties as assigned

Required Skills/Abilities

• Frequent standing, walking, bending, and reaching
• Lifting, carrying, and pushing mail bins, packages, and equipment
• Ability to operate mailroom equipment and perform repetitive hand/wrist motions
• May occasionally require outdoor work for courier pickups/deliveries
• Requires adherence to safety procedures when handling packages and equipment
• Experience operating Pitney Bowes postage meters, folding/inserting machines, and parcel tracking systems is a plus
• Knowledge of how to load postage, set postage rates, run batch mailings is preferred
• Successful candidates will have keen attention to details & an ability to be proactive in spotting errors in postage amounts, labels, and addresses
• Ability to lift, move packages safely, and have physical stamina (lifting packages up to 50lbs within job requirement, standing/walking routes) is required

Minimum Qualifications

High school diploma/GED and two (2) years of experience in shipping and receiving; OR one (1) year of experience at the lower-level Supply Warehouse Clerk 2 (FES011) or position equivalent

Note: Some positions require possession of a valid driver's license

Additional Information

EARN MORE THAN A SALARY! The Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health, and childcare spending account.

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED.

This position is unclassified, and employment is at-will.

Candidates for this position are subject to a background check.