Support Services Associate

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 40,000 - 45,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking a Support Services Associate to manage on-site warehouse operations for the Energy Services Department. Responsibilities include inventory control, purchasing, obtaining quotes, and assisting with procurement of components and equipment.

The role requires a high school diploma, knowledge of MAXIMO, and proficiency with MS Office. A valid NC driver’s license and forklift certification ability are required.

Qualifications

• High school diploma or equivalent is required.
• Preference for MAXIMO inventory system knowledge and ability to multi-task; MS Excel/Word skills are valued.
• Valid NC driver’s license and ability to obtain forklift certification are required.

Responsibilities

• Support on-site warehouse operations for Energy Services departments.
• Assist with purchasing, inventory control and special orders; obtain quotes.
• Maintain detailed inventory records and assist procurement of components and equipment.
• Utilize MAXIMO for purchasing and inventory modules; monitor inventory levels for outages.
• Reorder acid and caustic for water treatment as needed and participate in on-call rotation.

Skills

MAXIMO knowledge

MS Office

Education

High school diploma or equivalent

Tools

MAXIMO

MS Office

Job description

Department:

ES Admin-227010

Career Area:

Facilities and Skilled Trades

Is this an internal only recruitment?:

No

Posting Open Date :

09/14/2026

Application Deadline:

09/22/2026

Position Type:

Permanent Staff (SHRA)

Position Title:

Support Services Associate - Journey

Salary Grade Equivalent:

NC02 / GN05

Working Title:

Support Services Associate

Position Number:

00052836

Vacancy ID:

P021376

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday – Friday
This position participates in an On-Call Rotation. It may be required to work nights, weekends and/or holidays should business needs dictate.
This position is: (1) Emergency Duty; (2) Adverse Weather and (3) Communicable Disease Mandatory On-Site Primary.

Work Location:

Chapel Hill, NC

Position Location:

North Carolina, US

Hiring Range:

$40,000-$45,359

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants:

This position is not eligible for H-1B sponsorship.

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world‑class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full‑time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The Energy Services Department consists of five groups: (1) Cogeneration Systems (generates electricity and steam, and the distribution of steam throughout campus and UNC Hospitals); (2) Electric Distribution Systems (distribution of electrical power throughout campus); (3) Chilled Water Systems (producing and distributing chilled water throughout campus); (4) Water, Wastewater and Stormwater (for the use and conservation of water, as well as the proper management of stormwater and runoff); and (5) Administration (provides GIS, SCADA, coordination of operational information technologies, strategic planning, and management functions). Together these five groups provide safe, reliable, environmentally responsible, and cost‑effective steam, electricity, chilled water, sanitary sewer, reclaimed water, and potable water utility services to the University’s campus in a manner that moves UNC closer to the goals of Three Zeros Environmental Initiative.

Position Summary:

This position supports the on-site warehouse management for the continuous operation of the Energy Services departments. This position supports the purchasing and inventory control of the warehouse items, as well as special orders. This position researches costs, obtains quotes and assist personnel with the procurement of components, spares and equipment. This position maintains detailed inventory records, receives, delivers, stores, issues, provides care of stockroom/warehouse supplies and notifies the Supervisor of errors or problems with processes and procedures. This position requires a strong working knowledge of the components, equipment and systems at the above facilities. Position works with operations to reorder acid and caustic for water treatment. This position uses MAXIMO, a computerized work management system, in particular, the purchasing and inventory modules. This position monitors inventory levels and researches just‑in‑time delivery as required for outage or emergency work orders.
A valid NC driver’s license and the ability to obtain forklift training operation certification are required for this position.
This position is Adverse Weather, Emergency Duty and Communicable Disease Mandatory. The incumbent must report to work during periods of adverse weather, university emergency or potential public health emergencies. This position also participates in an On-Call Rotation.

Minimum Education and Experience Requirements:

High school diploma or equivalency.

Management Preferences:

Knowledge of computerized inventory management system (preferably MAXIMO), and ability to multi task are preferred. Knowledge of how to handle acid, caustic and welding bottles safely. Ability to compile and organize information from different sources to develop reports and data. MS Office, specifically Excel and Word.

Required Licenses/Certifications:

A valid NC driver’s license and the ability to obtain forklift training operation certification are required for this position.

Special Physical/Mental Requirements :

The environmental conditions range from air conditioned and heated control room to dusty, hot, humid and cold conditions. This position will be required to work in all conditions at various lengths of time depending on the need for operational requirements. Part of the equipment is located outdoors and operation and/or maintenance are required year round. Physical effort required for the position includes, but not limited to: climbing ladders/stairs, working in confined spaces, being in contact with hazardous materials and lifting/moving up to 50 lbs. independently.
This position is Adverse Weather, Emergency Duty, and Communicable Disease Mandatory. The incumbent must report to work during periods of adverse weather, university emergency or potential public health emergencies.
This position participates in On-Call Rotation.

Campus Security Authority Responsibilities:

Not Applicable.

Position/Schedule Requirements:

Evening work occasionally, Exposure to Hazardous Materials, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver’s License, Weekend work occasionally