Support Partner (Lodg)

shuckerVC; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

shuckerOPS is seeking a hands-on operator who bridges operations and AI at the frontier of our venture-backed portfolio. You’ll work directly with the CEO and founders, driving strategic initiatives, filling gaps, and supporting leadership on ad hoc needs.

You will orchestrate a growing roster of agents handling back-office work and GTM tasks. You are expected to move quickly, think analytically, and execute cleanly, becoming a trusted extension of the leadership as decisions are made.

Qualifications

• Must love analytical problem-solving, rigor, and continuous improvement.
• Ability to work with complex and incomplete details without losing sight of the big picture.
• You have created an agent.
• Strong bias toward action.
• Excellent listening skills.

Responsibilities

• Own the FP&A, HR, and Admin functions.
• Own recruiting and onboarding for key roles.
• Unblock company execution leveraging playbooks, systems, and expertise.
• Solve problems using scalable frameworks and systems.
• Champion excellent internal and external communications.
• Create GTM content and hook the target audience.
• Take discovery calls, onboard customers, and increase ACV.
• Measure funnel performance, attribution, and velocity.
• Weave agents and tools to keep CRM organized.

Skills

Analytical problem-solving

Ownership

Organization

Communication

Agent development

Bias toward action

Active listening

Job description

shuckerOPS supports shuckerVC’s portfolio companies by delivering finance, people, and growth services, allowing founders to focus on product-market fit and customer success. We operate an embedded support model, where our Support Partners free founders from the distraction of admin and operations.

Role Overview

This is a new kind of role at the frontier of operations and AI, placed at our portfolio companyLodg. It suits someone who moves quickly, thinks analytically, executes cleanly, and is energized by supporting others. You will work directly with the CEO and co-founders in an early-stage venture-backed company. Your day-to-day role supports strategic initiatives and roadmaps, fills operational gaps, and supports the leadership team’s ad hoc needs.

You are a trusted extension of the founders, aligned to the strategy and in the room when decisions are made. You anticipate what's coming, and own your work from concept to post-mortem. You model the high-output, high-agency culture the rest of the team runs on.

AI Native

You must be proficient in using Claude Cowork or other agentic tools to automate your and the rest of the team's job. Hands-on execution is the fallback, not the default. You're the orchestrator of a growing roster of agents that handle back-office work and GTM. Your job is to keep pushing what they own. Every workflow you build compounds.

Key Responsibilities

We are looking for candidates with deep expertise in at least one of these disciplines and the range to flex across the others as needed: Go-to-Market, Customer Success, and Operations.

Operations Management

• Own the FP&A, HR, and Admin functions.
• Own recruiting and onboarding for key roles.
• Unblock company execution leveraging shuckerOPS playbooks, systems, and expertise.
• Solve problems using frameworks and systems that will scale with the company as it grows.
• Champion excellent internal and external communications.

GTM Orchestration

• Create relevant content for LinkedIn and other socials to hook the target audience.
• Take discovery calls with prospects and understand their pain points.
• Onboard customers, keep them happy, and increase ACV.
• Measure and report funnel performance, attribution, and velocity.
• Weave together agents and tools to do all of the above and keep everything organized in the CRM.

Qualifications

• Must love analytical problem-solving, rigor, and continuous improvement.
• Ability to work with complex and incomplete details without losing sight of the big picture.
• You have created an agent.
• Strong bias toward action.
• Expert listener.
• 1 to 3 Years of experience.
• Your work love languages are ownership, organization, and (over)communication.
• This role is onsite with the portfolio company and can not be remote

Join Us!

This role offers a front-row seat on an ambitious startup’s journey, where you will make a tangible impact on company culture and performance. As part of the shuckerOPS team, you’ll gain exposure to a wide range of challenges and opportunities, setting the stage for accelerated career growth in early-stage startups and venture capital.