Head of Special Projects (Founder's Office)

Knoetic; New York (NY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Hybrid (NYC)

Generous equity

Learning budget

Job summary

Knoetic in New York seeks a senior operator to serve as the operational center of gravity, partnering with the Founder/CEO to ensure every function—product, engineering, GTM, community, and people—runs on time and with high standards.

You will own project execution across the company, drive engineering/product roadmaps, and build dashboards and data pipelines to keep leadership honest and aligned.

Qualifications

• 4-7 years as a top performer in roles demanding extreme rigor and intensity.
• Experience in high-growth startups (Series A/B/C) with cross-functional delivery.
• Ability to scope, QA, and ship product/engineering/design roadmaps.

Responsibilities

• Own the company’s dashboards and data definitions as the source of truth.
• Drive end-to-end product/engineering/design roadmaps with QA and rollout.
• Scale operations from 1 to 10 with repeatable systems and processes.

Skills

Project management

Cross-functional leadership

Data dashboards

Automation

Tools

PostHog

HubSpot

N8N

Clay

Job description

• We’re hiring a senior operator to be the operational center of gravity for the company. You’ll partner directly with our Founder/CEO (Joseph), and you’ll be the person who makes sure the trains run on time at a high bar - across product, engineering, GTM, community, and people
• Project manage every workstream. Drive execution across the whole company so ideas turn into shipped work, on time, with no dropped balls. You’re the connective tissue between functions
• Drive the engineering and product roadmap. Work shoulder-to-shoulder with our technical lead to keep eng, product, and design moving - scoping work, QA-ing on production, triaging fixes, and closing the loop - so Joseph stays focused on the highest-leverage bets
• Run on metrics. Own the company’s source of truth - the dashboards and definitions leadership steers by - and the data plumbing (PostHog, HubSpot) that keeps it honest
• Bring operational rigor. Install the cadences, systems, and accountability a fast team needs to scale without breaking
• Make “how we work” agent-first. Wire up the automations, agents, and pipelines that lets us increase productivity with zero added headcount
• Scale what works from 1 to 10. Turn operations held together by heroics today into repeatable systems
• The product roadmap’s execution. Keep eng, product, and design in lockstep - scope, QA, ship - and own the rollout end to end
• Product PMF sprints. Drive a product to PMF - set the goal, define the metrics, and rally the team around it week over week
• The metrics & analytics stack. The single source of truth - dashboards, retention curves, and the automation that keeps our data systems in sync
• The GTM & automation stack. The tools and AI workflows (N8N, Clay, HubSpot, MCPs, and whatever ships next) - standing them up with zero eng support
• Flagship events. ELEVATE (our in-person CPO conference) and CPOHQ roundtables & dinners, end to end
• Hiring & onboarding. Source, close, and onboard engineers, operators, and other key hires as we grow
• • dozens more, across every function

Benefits

• Medical, dental & vision insurance
• 401k
• Hybrid (NYC)
• Generous equity
• Team offsites
• $2,500 learning budget
• $500 WFH budget
• Parental and family leave

Two things make this person: the way you’re wired, and the track record that proves itYou bring militant operational discipline. You’re who teams trust with the hardest, messiest, most cross-functional projects - and you make them look easyYou’re a force-of-nature operator who switches altitudes from 10,000-foot strategy to 1-foot detail without losing a step - and loves bothYou’re a barrel, not ammunition (as Keith Rabois puts it): unreasonably resourceful, self-driven, and most alive in the trenches. Hand you an ambiguous mandate and you take it from 0 to 1 to live with taste, urgency, and near-zero handholdingAnd you’re a pleasure to do it with. Positive, optimistic, steady under pressureYou can speak engineering. You don’t write the code, but you can sit with eng, scope the work, QA it, and keep a roadmap moving without slowing anyone downYou’re AI-native. AI is part of how you think and work - you’ve found tools and automations that 95% of your peers don’t understand yet, and they make you dramatically more productiveAnd you’ve got the receipts. We think the right person could be one of two profiles (and we’re happy to be proven wrong):You’re quantitative and systems-savvy. Sharp with spreadsheets, dangerous with modern tools, and you decide from metrics, not vibes. You can ship an automation or a dashboard without waiting on eng. (Nice to have: product analytics tools like PostHog.)The startup-grown generalist. You’ve spent your career inside high-growth startups (Series A/B/C), started junior, and earned your way up as the person who gets things done across every functionEither way: 4-7 years as a top performer in roles that demand extreme rigor and intensity, with 12+ months (ideally more) in a scrappy 0-1 environment where you saw firsthand how engineering, product, and design actually work togetherThe operator with elite training. A few years at a top consulting firm or bank (MBB / top-tier or equivalent), where you climbed fast, then moved into a startup and operated in the trenches. The rigor of a top firm, the scrappiness of a startup