Special Projects, Founder Office

BackOps AI; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

BackOps AI in San Francisco is seeking a hands-on technical builder to join the Founder Office and collaborate directly with the CEO on high-priority initiatives.

You will identify customer problems, prototype solutions, and drive projects from concept to production, impacting both existing platform improvements and new business opportunities.

Qualifications

• Proven ability to ship products from zero to one.
• Strong software engineering and product instincts.
• Excellent written and verbal communication skills.
• Comfortable in ambiguous environments and ownership mindset.

Responsibilities

• Design and build new products and AI-powered applications.
• Prototype ideas and validate them quickly with engineering.
• Work with customers to understand workflows and opportunities.
• Own projects from concept through production and launch.
• Collaborate across product, engineering, design, and go-to-market teams.
• Evaluate new markets, technologies, and potential acquisitions.

Skills

Software engineering

Product instincts

Customer empathy

Technical leadership

Job description

BackOps builds AI operators that automate complex operational workflows for enterprise supply chain and logistics teams. Our platform is used by some of the world’s largest organizations to automate work across email, ERP, WMS, TMS, carrier portals, spreadsheets, and other business systems.

We’re looking for a technical builder to join our Founder Office and work directly with the CEO on our highest-priority initiatives.

The Role

The Founder Office focuses on new products, strategic customer initiatives, and opportunities that can meaningfully impact the company’s future.

This role is intentionally broad. You’ll identify customer problems, build prototypes, work directly with engineering and customers, and take projects from concept to production. Some projects will improve our existing platform, while others may become entirely new products or businesses.

This is a hands-on role for someone who enjoys building, learning quickly, and working across technical and business problems.

What You’ll Do

• Design and build new products, internal tools, and AI-powered applications.
• Work directly with customers to understand workflows and identify opportunities.
• Prototype and validate new ideas quickly.
• Partner closely with engineering to bring successful concepts into production.
• Work across product, engineering, design, and go-to-market teams.
• Own projects from initial concept through launch.
• Help evaluate new markets, technologies, and acquisition opportunities.

Who We’re Looking For

• A founding or early engineer.
• An early employee at a high-growth startup.
• A technical lead who has built products from zero to one.

You should be comfortable working in ambiguous environments, making decisions with limited information, and taking ownership without waiting for direction.

Qualifications

Preferred

• Strong software engineering experience.
• Strong product instincts and customer empathy.
• Excellent written and verbal communication skills.
• Ability to move quickly while maintaining a high quality bar.

Nice to Have

• Previous startup founder experience.
• Experience shipping products from zero to one.
• Experience working directly with enterprise customers.

Why Join BackOps

You’ll work directly with the CEO on some of the company’s most important initiatives and have the opportunity to shape products from their earliest stages. Successful projects may grow into standalone product lines or new business units, with the opportunity to continue leading them as they scale.