Support Engineer: SQL, AWS & Data Integration Driver

Cloud Campaign; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &

Vision insurance for employees

Stock Options

Yearly company retreat

Half-Day Fridays

Technology stipend

Job summary

Cloud Campaign is seeking a skilled Support Engineer to join our Customer Success team. You will provide technical support and solutions, ensuring seamless integration and data flow for customers, collaborating with engineering to implement fixes.

Key responsibilities include reproducing and triaging bugs, running SQL for data exports, and managing data piping into Custify, while leveraging AWS expertise and scripting skills in Python or Bash.

Qualifications

• 2+ years of experience as a Support Engineer or in a similar role.
• BS or BA in Computer Science or coding bootcamp completion or equivalent.
• SQL expertise.
• Experience with AWS products (Dynamo, RDS, ACM, EC2).
• Basic understanding of Java code.
• Scripting skills (Python or Bash).

Responsibilities

• Reproduce and triage bugs like a pro.
• Run SQL queries to help with customer data exports and the clean up of data.
• Work within AWS to white-label customer accounts, check data, and more.
• Manage data piping into our customer success tool — Custify.
• Help out with internal IT needs.
• Join customer calls to help debug and troubleshoot tricky issues.

Skills

SQL

AWS

Java basics

Python

Bash

2+ years experience

Education

BS or BA in Computer Science or coding bootcamp completion or equivalent

Tools

Custify

AWS

Job description

Cloud Campaign is seeking a skilled Support Engineer to join our Customer Success team. You will provide technical support and solutions, ensuring seamless integration and data flow for customers, collaborating with engineering to implement fixes.

Key responsibilities include reproducing and triaging bugs, running SQL for data exports, and managing data piping into Custify, while leveraging AWS expertise and scripting skills in Python or Bash.