Support Engineer — Incident Lead & DevOps Growth

Kyivstar; Kentucky; On-site; USD 55,000 - 75,000; Full time

Job summary

Kyivstar is looking for a Support Engineer to own the complete incident lifecycle—from alert to root cause and permanent fix—covering our Big Data platform and data products. You will work across cloud and on‑prem environments, ensuring reliability and rapid response to issues.

The role requires hands-on experience with Linux, Git, bash, and monitoring tools. There are opportunities to grow into DevOps within Kyivstar’s data operations team.

Qualifications

• 0.5+ years of experience as a Support Engineer.

Responsibilities

• Incident management
• Maintaining environments and applications (AWS, on-prem servers, K8s clusters)
• Support development and BA teams
• Configuring and maintaining monitoring systems
• Opportunity to grow as DevOps

Skills

0.5+ years experience

Linux

Shell scripting

Python

diagnostic tools

Tools

Git

bash

curl

telnet

dig

Prometheus

Grafana

Ansible

Terraform

Python

Docker

Kubernetes

Gitlab CI

ELK

AWS

PostgreSQL

Job description

Kyivstar is looking for a Support Engineer to own the complete incident lifecycle—from alert to root cause and permanent fix—covering our Big Data platform and data products. You will work across cloud and on‑prem environments, ensuring reliability and rapid response to issues.

The role requires hands-on experience with Linux, Git, bash, and monitoring tools. There are opportunities to grow into DevOps within Kyivstar’s data operations team.